Aamir Maqsood MA
Kannur
Summary
Professional with extensive experience in customer service and event planning, adept at maintaining up-to-date knowledge of products and policies to provide accurate information to clients. Demonstrated ability to handle customer complaints professionally while assisting with product selection and styling, contributing to a positive shopping experience. Proven track record of organizing stockroom inventory efficiently and performing cashier duties accurately, ensuring smooth operations within retail environments. Established strong relationships with peers and management, fostering teamwork that drives collective success.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Xport surplus
Madikeri
05.2024 - 08.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
Volunteer
Kukdukoo fest
Bangalore
- Collaborated with other volunteers to create a positive work environment.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Helped with prep, set up, and breakdown of community and public events.
- Guided clients through transition to independent living within community.
Volunteer
Bhumi njio
Chennai
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Provided guidance and support to fellow volunteers during their shifts.
- Attended weekly meetings to discuss progress and future initiatives.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Maintained a safe and orderly learning environment for all students.
Volunteer
Kanyathon
Bangalore
- Assisted with fundraising efforts, including event planning and donor outreach.
- Coordinated logistics for fundraising events including venue selection, catering arrangements, registration management and volunteer recruitment.
Education
Bachelor of Commerce - Accounting , finance, marketing, business analytic
Ifim
Bangalore Skills
- Customer service
- Event planning
- Project management
- Hospitality and accommodation
- Team collaboration
- Product sales
- Verbal and written communication
- B2B sales and customer service
- Product guidance
- Written and oral communication skills
- Time management
- Guest relations
Languages
Kannada
First Language
English
Advanced (C1)
C1
Malayalam
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Timeline
Sales Associate
Xport surplus
05.2024 - 08.2024
Volunteer
Kukdukoo fest
Volunteer
Bhumi njio
Volunteer
Kanyathon
Bachelor of Commerce - Accounting , finance, marketing, business analytic
Ifim