Aamir Master
Ahmedabad
Summary
Results-oriented recruitment professional with a proven track record in talent acquisition, business development, and market mapping. Experienced in leveraging advanced CRM systems for pipeline management, data analysis, and client relationship tracking. Strong focus on client engagement and delivering effective recruitment strategies across diverse sectors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recruiter
IMS People Possible
Ahmedabad
09.2022 - Current
- Conducted comprehensive contact, company, and market mapping to identify potential clients and candidates across various sectors in Australia, the US, the UK, and Europe.
- Led lead generation initiatives and live job sourcing through LinkedIn, company websites, and other platforms to support recruitment efforts.
- Sourced candidates and created talent pipelines to effectively address available job vacancies in the market.
- Utilized CRM systems such as Loxo, Bullhorn, and JobAdder to create and maintain an organized database of candidates and job opportunities.
- Managed multiple LinkedIn accounts and coordinated activities for C-suite-level leaders, enhancing their online presence and engagement.
- Executed 360-degree recruitment processes in alignment with client requirements, overseeing the full recruitment cycle from sourcing to placement.
- Conducted CV formatting, contact mapping, and company mapping to streamline candidate profiles and enhance recruitment processes.
- Managed candidate activity within the Applicant Tracking System (ATS).
- Maintained Applicant Tracking System records of all applicants.
- Provided training and support for team members on how to use the CRM system effectively.
- Monitored user activity within the CRM platform and provided guidance when needed.
- Trained and mentored new team members to promote productivity, accuracy, and friendly customer service.
- Worked alongside senior team members to learn related job tasks and roles.
Client Service Executive
Analytix Business Solutions
Ahmedabad
02.2021 - 06.2022
- Responsible for learning and understanding the entire front-end process of a U.S.-based medical equipment company to ensure successful service for their patients.
- Develop and maintain a working knowledge of current products and services offered by the company.
- Responsible for obtaining, analyzing, and verifying the accuracy of information received from referrals, creating orders, and scheduling the patient to receive equipment as ordered by their doctor.
- Reconciled discrepancies between payment postings and invoices received from providers.
- Resolved complex billing issues in a timely manner.
- Generated patient statements for unpaid balances due after insurance payments were applied.
- Maintained up-to-date knowledge of coding systems such as ICD 10 and CPT codes used in medical billing processes.
- Verified insurance coverage eligibility with insurance companies.
- Initiated appeals process when necessary to resolve denied claims or incorrect reimbursements from insurers.
- Applied HIPAA privacy and security regulations while handling patient information.
- Ensured compliance with HIPAA regulations related to confidentiality of health care information.
Customer Service Representative
TTEC INDIA (Motif India)
Makarba, Ahmedabad
10.2018 - 10.2020
- Multinational company Ttec provides customer experience consulting, customer technology services, customer care services, cloud-based technology, customer acquisition, care, and digital trust and safety services.
- Worked with a client named Airbnb. Airbnb is a global platform connecting travelers with unique accommodations, offering diverse lodging options in over 220 countries since 2008.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Documented all investigative activities, evidence gathered, conclusions reached, and actions taken during a case investigation.
- Investigated suspicious transactions, identified potential fraud patterns, and reported findings to the management team.
- Reviewed and analyzed customer account activity to identify any fraudulent activities.
- Analyzed data from multiple sources to detect any suspicious trends or anomalies indicating potential fraudulent activities.
Computer Teacher
B K Primary school
Vatva, Ahmedabad
01.2018 - 09.2018
- Company Overview: Trust-run educational institution in Vatva, Ahmedabad.
- Worked as a Computer Teacher and was responsible for teaching the GSEB board Computer subject from class 5 to 12th.
- Trust-run educational institution in Vatva, Ahmedabad.
Education
HSC -
H&D Parekh High School
Kheda12.2017
Skills
- Attention to Detail
- Organized
- Friendly
- Multitasking
- Diligence
- Flexibility
- Determined
- Lead generation
- Lead generation techniques
- Market mapping
- Candidate sourcing
- Strategic sourcing
- Database creation
- Mapping expert
- CRM management
- CRM software proficiency
- Proficient in Job Adder & Loxo
- Employee training
Certification
- Spoken English & Computer, 2012, A
- CCC, 2015, B+
Languages
English
Advanced
C1
Hindi
Advanced
C1
Gujarati
Advanced
C1
Hobbies
- Travelling
- Listening to music
- Movies
Timeline
Recruiter
IMS People Possible
09.2022 - Current
Client Service Executive
Analytix Business Solutions
02.2021 - 06.2022
Customer Service Representative
TTEC INDIA (Motif India)
10.2018 - 10.2020
Computer Teacher
B K Primary school
01.2018 - 09.2018
HSC -
H&D Parekh High School
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