Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
1-Daily managing last-mile operation activity: 12 DCs and 80 team members.
2-Daily,motivate the team to give your best performance in all output parameters that the company requires, e.g., FAD, FPS, ESCL. SAL TALLY, FRP.
3-Surprise internal audits for every branch to maintain transparency in work, uniformity in centers, and a smooth workflow.
4. Maintain CPDS cost per delivery shipment, which is required by the company.
5-Personally, I am conducting training for the team and cluster heads on the company's daily operations and software, app, and website.
6-Good knowledge of new area expansion, branch setup and route planning
7-Maintaining effective relationship with branches to maintain costing along with their growth
8-Additinal responsibility to working new project on Airtel Dark store to manage 35 Store inventory
Certificate Course in Logistics Excellence (CLE x) from Safeducate
(A Training & Skilling Company from the house of Safexpress Group)