Aamir Yousuf Wani
Relationship Manager-Personal Banker
Pulwama
Summary
Dynamic Relationship Manager with proven success at HDFC Bank, excelling in customer portfolio management and issue resolution. Achieved sales goals through strategic planning and value selling, while fostering strong client relationships. Expert in analyzing financials to deliver tailored solutions, enhancing customer satisfaction and trust.
Overview
1
1
year of professional experience
2
2
Certifications
2
2
Languages
Work History
Relationship Manager-Personal Banker
HDFC BANK
11.2024 - Current
- Strong analytical and problem solving abilities to address client issues promptly and effectively, fostering trust and confidence.
- Analysis of clients financials in order to know their eligibility for the funds. Collaborating with internal teams such as sales, operations, credits to deliver seamless services and exceed client expectations.
- Cross selling various products such as CASA, FD, LI etc.
- Identifying new potential customer, onboarding them and providing excellent services to new as well as existing customers.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Building and maintaining strong relationships with clients to understand their needs and provide tailored solutions.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
MBA -
04.2001 -
B.COM -
04.2001 -
Skills
Excellent communication
Service support
Relationship building and management
Issue resolution
Customer portfolio management
Time management
Value selling
Product knowledge
Strategic planning
Certification
IRDA Certified.
Interests
Cooking, Travelling, Games, Music
Timeline
Relationship Manager-Personal Banker - HDFC BANK
11.2024 - Current
Islamic University of Science And Tecnology - MBA,
04.2001 -
University of Kashmir - B.COM,
04.2001 -