Aamira Taj
Al Karama
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Bank Sales Officer
Markai Commercial Brokers LLC
Dubai
04.2024 - Current
- Building and managing client relationships, Adapting to changes, Prospecting and lead generation
- Maintained knowledge of current industry trends related to banking products and services.
- Participated in training sessions to stay updated on new banking regulations.
- Analyzed customer needs and proposed suitable financial solutions accordingly.
- Developed and implemented sales strategies to increase customer base and profitability.
- Advised clients on investments such as stocks, bonds, mutual funds, and ETFs.
- Evaluated company department goals and objectives with reference to sales revenue and profit targets.
Airline Customer Service Agent
IGT Solutions
Banglore
02.2023 - 08.2023
- Booked flights, reserved seats and rescheduled passengers to provide superior customer service
- Performed administrative duties such as filing paperwork, updating databases and processing payments
- Provided excellent customer service by assisting customers with questions, flight changes and luggage issues
- Demonstrated strong interpersonal skills while interacting with customers, colleagues and supervisors in a professional manner
- Answered inquiries regarding schedules, accommodations, procedures or policies
- Ensured compliance with company policies and procedures regarding passenger services
- Collaborated with team members to provide efficient services in busy travel periods
- Looked over ticket reservations, checking for mistakes, errors and glitches.
Data Entry Specialist
ExcelR Solution
Banglore
05.2020 - 12.2020
- Collaborated with team members to ensure timely completion of projects within given deadlines.
- Performed data entry and validation of customer information in a high-volume, fast-paced environment.
- Accurately entered data into various databases.
Utilized Microsoft Office Suite for various tasks related to data entry work. - Utilized advanced computer skills to accurately enter large volumes of numerical data into multiple databases and spreadsheets.
- Created spreadsheets using formulas, functions and formatting techniques for accurate data analysis results.
- Updated existing records with new information as needed, ensuring accuracy of all entries.
- Verified accuracy of incoming data prior to entering it into the system.
Education
Bachelor of Computer Applications -
Baldwin Women's Methodist College
09.2022
Skills
- Leadership
- Ticket Purchasing
- Electronic systems
- Microsoft Office
- Client Relationships
- Transportation Information
- Quick Learner
Accomplishments
- Film Making Programme, 12/2017, 04/2018
- Digital Marketing, 06/2022, 08/2022
Languages
- English, Native or Bilingual Proficiency
- Hindi, Native or Bilingual Proficiency
Timeline
Bank Sales Officer
Markai Commercial Brokers LLC
04.2024 - Current
Airline Customer Service Agent
IGT Solutions
02.2023 - 08.2023
Data Entry Specialist
ExcelR Solution
05.2020 - 12.2020
Bachelor of Computer Applications -
Baldwin Women's Methodist College
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