Aanchal
Data Entry Operator
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Data Entry Operator
Ministry Of Information And Broadcasting
09.2021 - Current
- Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
- Maintained high levels of customer satisfaction by responding promptly to inquiries and addressing concerns effectively.
- Enhanced team productivity by efficiently organizing and prioritizing tasks for timely completion.
- Performed regular audits of database records for quality assurance purposes, ensuring the highest level of accuracy possible.
- Communicated effectively with team members and management to ensure project specifications were understood, followed, and met at all times.
Axis BPO Pvt. Ltd
Sales Executives
05.2015 - 12.2015
- Managed team of 12 employees, overseeing hiring, training, and professional growth of employees.
- Resolved problems, improved operations and provided exceptional service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Participated in team-building activities to enhance working relationships.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Junior High School -
St. Angels Sr. Sec School
04.2001 -
Senior High School -
Mount Abu Public School
Bachelor Of Arts - English
School of Open Learning
Master Of Arts - Counseling Psychology
IGNOU
05.2019 - 07.2021
Skills
Computer skills
Customer service
Responsible
Planning and Coordination
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10-12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Internship in Psychological testing and Behaviour Modification, [Ignited minds Special school]
Timeline
Internship in Psychological testing and Behaviour Modification, [Ignited minds Special school]
05-2023
Data Entry Operator
Ministry Of Information And Broadcasting
09.2021 - Current
Master Of Arts - Counseling Psychology
IGNOU
05.2019 - 07.2021
Axis BPO Pvt. Ltd
Sales Executives
05.2015 - 12.2015
Junior High School -
St. Angels Sr. Sec School
04.2001 -
Senior High School -
Mount Abu Public School
Bachelor Of Arts - English
School of Open Learning
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