Aaqib Niaz

Dedicated and results-driven Salesforce Consultant with a proven track record of success in implementing and optimizing Salesforce solutions. Bringing three years of hands-on experience in Salesforce administration, customization, and development, coupled with a solid background in banking spanning six years. Committed to leveraging my expertise to drive operational efficiency, enhance customer engagement, and deliver innovative Salesforce solutions that align with organizational goals. Seeking a challenging role where I can apply my skills in Salesforce consulting and banking to contribute to the success of a dynamic and forward-thinking organization.

Salesforce Expertise

• Proficient in Salesforce administration, customization, configuration and development using Apex, Triggers and Visualforce.
• Skilled in creating and maintaining custom objects, fields, workflows, validation rules, flows and Approval Process.
• Extensive experience in implementing and optimizing Salesforce solutions.

Banking Experience

• In-depth understanding of banking operations and processes gained through six years of prior experience.
• Familiarity with financial products, services, and regulatory requirements.

Customer Relationship Management

• Proven track record in enhancing customer engagement through Salesforce solutions.
• Design and execution of strategies to improve customer satisfaction.
• Skillful in designing and implementing customer-centric workflows and processes.

Problem-solving and Analytical Skills

• Strong analytical skills with a knack for identifying and resolving complex issues.
• Ability to analyze business requirements and translate them into effective Salesforce solutions.

Collaboration and Communication

• Effective communicator with the ability to collaborate with cross-functional teams.
• Experience conducting user training sessions and providing ongoing support.

Continuous Learning

• Demonstrated commitment to staying updated on the latest Salesforce features, updates, and industry best practices.

Results-Oriented

• Proven track record of achieving measurable results in terms of system efficiency, user adoption, and overall business impact.

• Salesforce Administrator
• Advanced Administrator
• Platform Developer 1
• Service Cloud Consultant