Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven ability to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
2
2
Languages
11
11
years of post-secondary education
6
6
years of professional experience
Work History
Data Analyst
UP Twiga Fiber Glass Ltd
New Delhi, Delhi
07.2019 - Current
Leading Best practice team - Designing a process and replace with the current system and improvement for each department.
Assigning tasks to process coordinator to check deviation in delayed in task.
Sharing the MIS Dashboard for daily, Weekly, Monthly Report performance to Upper Management for forecasting and decision making.
Working experience in HTML, CSS, Google-scripting, Java Scripting, SQL, Management Information Systems (MIS), Business Analysis, SAP Products, Enterprise Resource Planning (ERP), Vendor Management, Information Technology, Data Entry, Operations Management, Telecommunications, Analytics, Teamwork, Problem Solving, Leading team.
Identified and documented detailed business rules and use cases based on requirements analysis.
Analyzed SAP transactions to build logical business intelligence model for real-time reporting needs.
Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
Designed and developed schema data models.
Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Transformed project data requirements into project data models.
Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Coordinated statistical data analysis, design, and information flow.
Trained employees on Google Sheet & PPT for improved data management, monitoring effectiveness and suggesting improvements.
MIS Executive
Bajaj Allianz General Insurance
New Delhi, Delhi
07.2018 - 04.2019
Analyze problems and discover the best ways to solve them.
Develop and implement strategies to achieve organizational goals.
Communicate clearly to superiors and give understandable instruction to subordinates & Customer Relationship Management (CRM).
Allocate resources effectively to reach organizational goals.
Lead and motivate teams to promote efficiency and effectiveness.
Proven ability to successfully manage a team of several subordinates.
Experience and proficiency with a broad range of software and applications.
Experience managing fleets of devices, including mobile devices.
High comfort level with evaluating and selecting software and hardware for various applications.
Maintained MIS security and performance levels, dictating organizational policy to maintain threat protection effectiveness.
Planned and led administration of management information system for achieving threshold-level performance.
Process Analyst
Sunlife Financial Services Pvt. Ltd
Gurgaon, Haryana
03.2015 - 04.2018
Deals in Annuity business which includes enrolling employees and their spouses of various Clients under the Group Annuity plans, withdrawing money for already enrolled employees and their spouses of various clients under the Group Annuity & involves allocation of Money into Member’s Annuity (Group Retirement plans) plan contributed by Member & Sponsor.
Most of the assets that accumulate in Retirement plans are deposited to members accounts via payroll deduction as it is part of Workers Compensation & Benefits deals with RRSP DPSP DSP EPSP TPA.
Provides process training and on–Job training to the upcoming resources/FTE till they surpass the process certification.
Capture and organize data related to processing – MIS Reporting.
Review & update of process gaps shared by the team members – Process Improvement.
Shared process gaps of all the processes of Group Retirement Services to the best practice team on a quarterly basis.
Share and communicate continues improvement ideas with best practice within team members monthly.
Handle s escalations, profit, and loss, privacy breach proactively and engage resources to address issues.
Participate in business leadership meetings, helping to develop and drive strategies and programs which improve the competitive position and profitability of the organization.
Effectively partners and builds productive working relationships with direct reports, peers, leadership, and other departments.
Meeting and exceeding defined service level metrics on timelines, productivity, and accuracy at the team level.
Identifying and formulating new strategies to improve quality of work.
Solving complex customer support issues and proactively heading off negative service trends.
Identifying and eliminating root cause barriers to accuracy, productivity, and quality.
Pinpointed cost-effective process improvements through simulation of potential process alterations, discovering optimal enhancements without interrupting live production efforts.
Developed change management protocols to streamline required business process alterations through preemptive training and guidance.