Aaradhya Raj Tyagi

Roles and Responsibilities

• Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
• Validated results and performed quality assurance to assess accuracy of data.
• Handled quality reviews, query management and MIS reporting.
• Identified and resolved problems through root cause analysis and research.
• Responsible for dynamic volumes of workloads and reaching targets and deadlines on time.
• Good knowledge of London Market Insurance and ECF.
• Created and managed project plans, timelines and budgets.
• Maintained SOPs and other training related documents.
• Active participation in clients calls.
• Work allocations and churning out the allocated volumes.
• Smooth transitioning of new processes.
• Collaborated with team members to achieve target results.