Aarif Beg
Abu Dhabi
Overview
15
15
years of professional experience
Summary
Experienced housekeeping team leader with a demonstrated history of working in 5-star luxury hotels, including Park Hyatt Abu Dhabi Hotel and Villas. Proven track record in managing housekeeping teams, achieving departmental targets, and ensuring high standards of cleanliness and customer satisfaction. Notable achievements include winning the Employee of the Month award and two Hystar Team Leader of the Month awards. Highly experienced in housekeeping leadership roles, demonstrating strong skills in team management, training, and scheduling. Demonstrated efficiency in maintaining high standards of cleanliness, hygiene, and orderliness across various properties. Proven ability to manage resources effectively, ensuring maximum productivity from the team while keeping motivation levels high. Known for fostering a positive work environment that encourages teamwork and boosts staff morale.
Work History
Housekeeping Team Leader
Park Hyatt Abu Dhabi Hotel and Villas
Abu Dhabi
10.2021 - Current
- Showcased a 5-star luxury hotel in Abu Dhabi with 306 rooms, suites, and villas.
- Oversaw comprehensive facilities including multiple recreational areas and event spaces.
- Supported Housekeeping manager in team supervision and target attainment.
- Ensured cleanliness of guest rooms and public areas within hotel premises.
- Planned and coordinated team tasks for optimal customer service.
- Managed requisition and cost control efficiently.
- Worked with team and upper-level management towards attaining hotel goals
- Won employee of the month award
- Won Two Hystar Team leader of the month award (April 23 and September 23)
- Provided comprehensive training to new employees on proper cleaning techniques and the use of cleaning equipment.
- Implementing procedures, control systems for maintaining cleanliness and hygiene as per set quality standards
- Spearhead departmental orientation programs and trainings for new joiners.
- Managed a 5-star luxury hotel in Abu Dhabi with 306 rooms, suites, and villas.
- Led team meetings to tackle challenges, share best practices, and enhance supportive atmosphere.
- Investigated new cleaning technologies and products, adopting innovations that increased effectiveness and efficiency.
- Scheduled housekeeping staff shifts, taking into account peak times and special events for optimal coverage.
- Managed inventory of cleaning supplies and equipment, placing orders before depletion to avoid disruptions.
- Conducted regular training sessions for staff on the latest cleaning techniques and safety protocols.
- Collaborated with the front desk to manage room availability, prioritizing urgent cleanings for early check-ins.
- Addressed guest complaints regarding housekeeping service, implementing immediate corrective actions.
- Supervised housekeeping team in daily cleaning tasks, promoting efficiency and high standards of cleanliness.
- Analyzed customer feedback on room cleanliness, using insights to drive continuous improvement in services.
Housekeeping Room Attendant
Park Hyatt Abu Dhabi Hotel and Villas
Abu Dhabi
08.2016 - 09.2021
- Performed daily cleaning of guest rooms, ensuring adherence to hotel cleanliness standards.
- Conducted quality assurance checks on room cleanliness, addressing any discrepancies promptly.
- Provided exceptional guest service by addressing requests and ensuring satisfaction with room cleanliness.
- Conducted thorough deep cleaning of rooms and public areas during off-peak times.
- Ensured compliance with health and safety regulations while performing cleaning tasks.
- Responded to urgent cleaning requests for early check-ins and special events efficiently.
- Maintained organized cleaning carts with necessary supplies and tools for quick access.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
H.K Room Attendant
Hotel Sahara Star
Mumbai
04.2015 - 04.2016
H.K Room Attendant
Al-Majarah Residence
Sharjah
06.2010 - 01.2013
Education
High School Diploma -
U.P Board
Faizabad Uttar Pradesh IndiaH.S.C (10+2) - ART
U.P Board
Faizabad Uttar Pradesh IndiaSkills
- Supply inventory management
- Employee training and mentorship
- Chandelier and window cleaning
- Department coordination
- Attention to detail
- Cleaning product expertise
- Applicant tracking systems
- Surface polishing techniques
- Customer service excellence
- Guest relations management
- Quality assurance controls
- Inventory management
- Team supervision
- Training programs
- Cost control
- Guest satisfaction
- Complaint resolution
References
MR. Ram Chena, Director of Housekeeping,
Park Hyatt Hotel and Villas Abu Dhabi UAE,
chena.ram@hyatt.com,
+971525385701
Languages
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Urdu
Upper Intermediate (B2)
B2
Timeline
Housekeeping Team Leader
Park Hyatt Abu Dhabi Hotel and Villas
10.2021 - Current
Housekeeping Room Attendant
Park Hyatt Abu Dhabi Hotel and Villas
08.2016 - 09.2021
H.K Room Attendant
Hotel Sahara Star
04.2015 - 04.2016
H.K Room Attendant
Al-Majarah Residence
06.2010 - 01.2013
High School Diploma -
U.P Board
H.S.C (10+2) - ART
U.P Board