Aaron Calderon
Marion
Summary
Experienced in administrative support roles, focusing on data management and customer service excellence. Conducted accurate database entry and updated customer account information, ensuring data integrity within systems. Provided onboarding assistance for new hires, preparing necessary materials and workspaces to facilitate smooth transitions. Skilled in operating multi-line telephone systems and various office equipment, contributing to efficient office operations.
Overview
7
7
years of professional experience
Work History
WMS Office Clerk
Dollar General Distribution Center
Marion
09.2017 - 12.2024
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Troubleshot office equipment, computer hardware and software issues.
- Trained staff members to perform work activities and use computer applications.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Supported office clerical functions using word processing and other software, email and office machines.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Participated in team meetings to discuss progress on projects or new initiatives.
- Updated customer accounts information in the database system accurately.
Education
High School Diploma -
Marion High School
Marion, IN01-2009
Skills
- Data entry
- Office equipment troubleshooting
- Staff training
- Multi-line telephone operation
- Customer service
- Database management
- Support Ticket System
- Word processing
- Email communication
- Onboarding support
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Proofreading documents
- Office management
- Administrative support
- Database entry
- Office management software
- Software aptitude
- Typing speed
- Office administration
- Telephone reception
- Password reset
- Microsoft Teams
- Microsoft Excel
- Query
- Operate multiple printers
- Warehouse Management Systems
Timeline
WMS Office Clerk
Dollar General Distribution Center
09.2017 - 12.2024
High School Diploma -
Marion High School