Aaron McCleave
TGI Fridays
Evansville
1
Certification
5
years of professional experience
Dynamic server with a strong work ethic and exceptional customer service experience at TGI Fridays. Proven ability to enhance guest satisfaction through effective relationship management and cash handling. Skilled in high-volume dining environments, consistently delivering results by fostering positive customer interactions and maintaining cleanliness standards.
Work History
Bartender
5 Years 6 Months- Crafted and served cocktails, ensuring adherence to TGI Fridays' recipes and presentation standards.
- Managed bar inventory, tracking supplies and minimizing waste through efficient stock control methods.
- Provided exceptional customer service, enhancing guest satisfaction by promptly addressing needs and preferences.
- Assisted in training new staff on bar procedures, fostering a collaborative team environment and skill development.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations for food handling.
- Collaborated with kitchen staff to synchronize drink orders with meal service, improving overall dining experience.
- Developed creative drink specials based on seasonal ingredients, contributing to menu diversity and customer engagement.
- Implemented upselling techniques, effectively promoting high-margin items to enhance revenue during peak hours.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Cleanliness standards
High volume dining
Guest relations management
Relationship management
Certification
Forklift certification
Timeline
Bartender
TGI Fridays
01.2021 - 07.2026Read More
Central High School
High School Diploma
Read More