Aaron Matthew Crull
Kokomo
Summary
Highly motivated candidate with 7+ years of management experience, as well as 8+ years of sales experience. Excellent communication skills with proven history of effectively collaborating across all organizational levels. Highly efficient planning, problem-solving, and communication skills.
Overview
17
17
years of professional experience
Work History
Inside Sales Account Manager
Guitar Center Professional
10.2022 - Current
- Contributed to team success by helping train and motivate less experienced team members.
- Managed book of business with over 400 regular customers across multiple product lines.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Updated accounts and maintained long-term relationships with clients.
Service Manager
Truworth Auto
11.2021 - 10.2022
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Monitored team performance and provided detailed job training.
- Guided techs on automotive repair, tool usage and equipment operation.
- Followed up with customers during and after installations to verify satisfaction.
- Set and administered department budgets for expenditures, materials and labor.
Car Salesperson
Kokomo Auto World
01.2021 - 10.2021
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
Gear Advisor
Guitar Center
09.2018 - 12.2020
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Conducted 60+ outbound phone calls daily to reach potential clients and market products and services.
- Developed favorable customer service relationships and built new, robust customer bases.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Assistant Manager
KFC
01.2018 - 09.2018
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Car Salesperson
Adam's Auto Group
07.2016 - 12.2017
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
Call Center Sales Representative
Musician's Friend
06.2014 - 07.2016
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Provided information about available products and services, membership details, and purchase advantages.
- Maintained energy and enthusiasm in fast-paced environment.
Assistant Manager
KFC
04.2007 - 05.2015
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
Education
GED -
Kokomo High School
Kokomo, INSkills
- Critical Thinking
- Sales Strategies
- Inventory Management
- Word, Excel, Powerpoint Experience
- Graphic Design Experience
- Time Management
- Staff Supervision
- Office Administration
- Verbal and Written Communication
Timeline
Inside Sales Account Manager
Guitar Center Professional
10.2022 - Current
Service Manager
Truworth Auto
11.2021 - 10.2022
Car Salesperson
Kokomo Auto World
01.2021 - 10.2021
Gear Advisor
Guitar Center
09.2018 - 12.2020
Assistant Manager
KFC
01.2018 - 09.2018
Car Salesperson
Adam's Auto Group
07.2016 - 12.2017
Call Center Sales Representative
Musician's Friend
06.2014 - 07.2016
Assistant Manager
KFC
04.2007 - 05.2015
GED -
Kokomo High School
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