AARTHI CHINKERA
Hyderabad
Summary
- To secure a challenging position in a reputed organization to expand my learnings,knowledge and skills.
- Secure a responsible career opportunity to fully utilize my skills while making a significant contribution for the success of the company.
Overview
2
2
years of professional experience
Work History
Process Executive
Infosys
Hyderabad
03.2024 - Current
.
- Assisted in preparation of monthly financial statements and management accounts.
- Researched and resolved complex billing disputes in a timely manner.
- Provided technical support when necessary for customers having difficulty understanding their bills or navigating the online payment portal.
- Generated invoices for customers based on service plans and usage levels.
Associate
Wipro
Hyderabad
04.2022 - 07.2023
- Developed and implemented process improvement initiatives to reduce production cost.
- Maintained quality control standards by monitoring the performance of process operations.
- Analyzed customer accounts to identify discrepancies and errors in account information.
- Conducted regular audits of customer accounts and identified potential risks or frauds.
Skills
- Schedule Management
- Active Listening
- Team building and leadership
- Analytical Thinking
- Work Planning and Prioritization
B.S.C (Computer Science) {2021 }
Hindu Degree College for women
INTERMEDIATE {2018}
Sri Chaitanya Jr.College
SECONDARY EDUCATION {2016}
Father's Model High School
Languages
Telugu
First Language
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Timeline
Process Executive
Infosys
03.2024 - Current
Associate
Wipro
04.2022 - 07.2023