Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic
Aarti Saini

Aarti Saini

H-4/12, Malviya Nagar, New Delhi

Summary

Detail-oriented business analyst with several years of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.

Overview

9
9
years of professional experience

Work History

Business Analyst

Wipro
Jaipur
12.2022 - Current
  • Spearheading the team of 36 people to automate the site-to-site movement of both application and database.
  • Reducing the time RTO of critical applications by 46%.
  • Vendor management with respect to licenses, resources.
  • Identifying the bugs and suggesting product enhancements on a regular basis.
  • Vendor appreciation for highlighting product enhancement, where there was a lag between initiation and execution.
  • Continuous logs monitoring to see how to reduce the RTO.
  • Keeping RPO in check with respect to application and database.
  • Preparing the business documents as per the client's requirement.
  • Understanding the journey of all the applications like UPI, IMPS, etc., analyzing the issues and taking proactive actions to resolve the issues within the timeframe.
  • Analyzed existing systems and processes to identify areas of improvement.
  • Created detailed process flows and user stories to document system requirements and design solutions.
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
  • Evaluated business processes for improvement opportunities through automation or streamlining.
  • Identified gaps between current state and desired future state operations.

RF Engineer

Amdocs Development Center India LLP
Gurugram
10.2021 - 09.2022
  • Assisted with the development of network plans based on customer needs, site surveys, terrain mapping and propagation studies.
  • Maintained all documentation related to wireless network deployments including drawings, diagrams, plans and schematics.
  • Provided technical support to customers regarding the installation, operation and repair of RF systems.
  • Identified potential areas for improvement within existing networks through regular monitoring activities.
  • Analyzed test data to ensure product functionality and performance specifications were met.
  • Resolved complex problems related to connectivity issues between multiple devices over multiple frequencies.
  • Developed tools for automating various aspects of deployment processes including site surveys, device configuration management and post-deployment testing.
  • Developed and implemented automated testing solutions for wireless products.
  • Participated in weekly meetings with project team members discussing progress towards goals and objectives set forth by upper management.
  • Maintained inventory records of all associated hardware components used in the installation process.
  • Reviewed and evaluated developed products to verify against market needs.

Engineer-1

Pearce Services (Kimoha Technologies Pvt. Ltd.))
Mohali
03.2021 - 10.2021
  • Handling a team of 13 engineers and ensuring that all the key metrics of performance, as per the Client SLA, are met and exceeded.
  • Providing training and coaching to the team members, ensuring all compliance targets are met and exceeded.
  • Developed business plans, determine Key Performance Indicators (KPI) and coordinate the measurement result.
  • Acting as the first escalation point for customers and internal use, and effectively managing to meet all KPI targets for the team.
  • Lead the weekly and monthly meetings with the stakeholders on the progress.
  • Working on Continuous Improvement by delivering Agile-based projects, leading to FTE savings.
  • Creating daily reports around team completions, attrition, shrinkage, and effectiveness.
  • Gathered information, analyzed new products and services, and allocated relevant data to different departments.
  • Developed network plans and strategies to meet customer's requirements.
  • Implemented, tested, validated and maintained networking services according to solution designs.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Documented all engineering activities according to established procedures.
  • Performed detailed capacity planning analysis for network infrastructure components.

Associate Network Engineer

BT Global Services Pvt. Ltd.
Gurugram
09.2015 - 03.2021
  • Working in various planning/recording contracts of BT to digitalize all the physical network present in the UK, owned by BT into a tool named PiPeR, which can give a clear understanding of identifying/tracing the network remotely.
  • Self-cross skilled on Ethernet Fibre, Civils, FTTP/FTTX/FTTC, QG2, EO, and DSLAM.
  • Maintaining own effectiveness and quality as per company compliance.
  • Keeping track of all production done on an intra-day basis in an Excel tracker and submit the same to SME.
  • Developed and documented network architecture design for enterprise-level networks.
  • Conducted research on emerging networking technologies to identify opportunities for improvement.
  • Analyzed complex network requirements to determine optimal solutions.
  • Assisted with planning large scale projects involving multiple locations or departments.
  • Resolved connectivity issues between different segments of the network infrastructure.
  • Diagnosed malfunctions in existing networks and identified ways to improve their efficiency.
  • Provided training on networking concepts for end users when needed.
  • Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
  • Provided thorough documentation on all quality control activities and results.
  • Assisted in the development of Quality Assurance procedures and protocols.
  • Analyzed customer complaints regarding product issues and provided solutions as needed.
  • Evaluated performance metrics from existing processes to recommend improvements in product quality.
  • Implemented corrective actions when necessary to improve overall product quality.
  • Collaborated with cross-functional teams to ensure that product specifications are met or exceeded.
  • Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
  • Maintained quality assurance procedure documentation.
  • Worked with Agile methodologies to accomplish project milestones and meet demanding timelines.

Education

B.Tech - Electronics And Communications Engineering

Manav Rachna International University
Faridabad, Haryana
06-2015

CBSE Board Higher Secondary Examination -

Guru Harkrishan Public School
Vasant Vihar, New Delhi
05-2011

CBSE Board Class 10th Examination -

St. Anthony’s Sr. Sec School
Hauz Khas, New Delhi
05-2009

Skills

  • Business Analysis
  • BRD
  • FRD
  • Stakeholder Management
  • Agile Methodologies
  • JIRA
  • Confluence
  • Project Management
  • Coaching
  • Requirement Gathering
  • Lean
  • Process Improvement
  • Microsoft Office Suite
  • Team Management
  • Business Process Designing
  • Six Sigma
  • Quality Assurance
  • Customer Needs Assessment
  • Operations Analysis
  • Cost-benefit analysis
  • Gap analysis
  • Technology architecture analysis

Affiliations

  • Reading, Travelling, Sports, Music

Accomplishments

  • Reward & Recognition for Outstanding Work, Efficiency & Quality: BT Global (2019)
  • Reward & Recognition for Top Performer: BT Global (2018)

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Business Analyst

Wipro
12.2022 - Current

RF Engineer

Amdocs Development Center India LLP
10.2021 - 09.2022

Engineer-1

Pearce Services (Kimoha Technologies Pvt. Ltd.))
03.2021 - 10.2021

Associate Network Engineer

BT Global Services Pvt. Ltd.
09.2015 - 03.2021

B.Tech - Electronics And Communications Engineering

Manav Rachna International University

CBSE Board Higher Secondary Examination -

Guru Harkrishan Public School

CBSE Board Class 10th Examination -

St. Anthony’s Sr. Sec School

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Aarti Saini