Helpful Senior Customer Service Executive & Documentation possessing friendly demeanor and excellent problem-solving and communication skills. Bringing 10years of experience increasing customer satisfaction levels and business performance by handling and analyzing complaints and designing customer service strategies. Dedicated to creating positive impression on customers to build and retain customer base.
Key Responsibilities
1. Nominations, General & HAZ / NON-HAZ Bookings:-
2. Act as a Coordinator between the Documentation desk & the customers for their documentation issues: -
3. Reports: -
clearance, inspection and related documentations.
maintaining outstanding levels of accuracy.
Escalated complaints resolution
Good communication and interpersonal skills
Good and intense organizational skills
Comprehensive understanding of Customs processes
Complete knowledge about documentation
Capable to handle Custom Tariff book
Hardworking and adaptive in nature
Quick Learner
Date of Birth : 20th May 1993.
Marital Status : Single.
Interests : Listening soft Music & cooking.