Aarti Suresh Mahendrakar

Domain - APS-GBIOps IS&T

• Analyzed business logics and wrote optimized in-application SQL statements.
• Resolved 500+ issues tickets and escalated problems with knowledgeable support and quality service.
• Assisted colleagues with resolving network problems at remote locations.
• Compiled data and generated graphs to interpret results and suggest key operational improvements with team lead.
• Spearheaded compliance efforts and developed best practices to drive continual process improvements.
• Created flowcharts, diagrams, and other documentation.
• On support during weekends as part of Go Live

SKILLS & TECHNOLOGIES - Java Angular & SQL

• Built databases and table structures for web applications.
• Analyzed existing SQL queries to identify opportunities for improvements.
• Maintained complex SQL queries, views, and stored procedures in multi-database environment with little supervision.
• Tested troubleshooting methods and documented resolutions for inclusion of knowledge base for support team use.
• Collaborated with senior engineers on a given projects and offered insights.
• Designed and implemented SQL queries for reporting and complex solution development which increased loading data by 10%.
• Analyzed business reports for prompt communication, follow-up and ongoing support.
• Performed regular shared database backups to prevent information loss.