Aarushi Gilotra
Gurgaon
Summary
Motivated and passionate candidate who would bring a diverse scope of abilities, experience and information that has been created throughout the academic and practical knowledge. I demonstrate strong interpersonal and communication abilities, creative mind, and dedication to success in order to create powerful marketing materials. An extremely creative person whose is committed to greatness and has an enthusiasm for consistent learning and improvement. I am seeking a role to create innovative marketing solutions to help in maximizing the revenue gains for the company along with my personal growth.
Overview
5
5
years of professional experience
Work History
Case Management & Operations
Sevtoy Pty. Ltd t/a Percepta
04.2024 - 06.2024
- Managed the major dealerships for Jaguar Land Rover Australia
- Was responsible for overseeing their operational processes, optimizing workflows, and implementing strategies to improve productivity, quality and execution
- Emphasized in improving client satisfaction, streamlining the different processes for diverse operations strategies
- Played a major role in forecasting the data trends and analysis for Jaguar Land Rover dealers and clients
- Focussed on client and dealer evaluations to have a smooth flow of operational activities.
Sales and Marketing Executive
MVR Retailers, Sydney
10.2021 - 03.2024
- Developed the major marketing and sales strategies for the clientele by analyzing and forecasting the data trends in the market for major technological devices (phones and laptops)
- Practiced the adequate business practices such as innovative strategy implementation, market penetration as well as customer satisfaction techniques to improve the venture
- Conceptualized and managed sales strategies such as consultative selling and solution selling
- Assisted the clientele in understanding various purchasing options for the goods and services in accordance to their requirements and facilitated the smooth flow of sales
- Collaboration with marketing and sales team to improve content marketing and cross promotional initiative using platforms like canva, in order to achieve corporate targets and meet the organizational goals
- I played a key role in formulating strategies for expansion along with translating business goals into actionable sales plans that reflected requirements and opportunities
- Managed existing client's portfolio via data analysis and market research in order to maintain healthy relationship for repetitive business.
Operations Coordinator
Star Phones, Sydney
12.2020 - 10.2021
- I was responsible for coordinating various administrative and logistical tasks, supporting key operational processes, and facilitated communication among different departments
- I coordinated liasioning between intra departmental operations
- Coordinated planning to ensure business to go on as expected with negligible margin time or break from one division's work process
- I was responsible for managing internal and external stakeholder relations
- Daily upkeep of the records on the salesforce platform and recording those meticulous records and efficiently managing and maintaining them.
Store Team Lead
YD Mens Clothing, Sydney
11.2020 - 02.2021
- Acquiring and researching information about customers' goods, their requirements, challenges, advertising history, and company practices to provide client with the relevant product
- Supervised and coordinates all activities in the store to maximize productivity on assigned shifts and areas
- I was responsible for monitoring the staff's performance, delegating tasks, and ensuring that the team provides the best customer service by responding to the customers' inquiries and concerns and resolving their complaints; providing efficient after sales service
- I was also responsible for evaluating sales reports, analyzing the different market trends, and managing the team's productivity to achieve sales target.
Retail Assistant
Sunset Flowers Pvt. Ltd. Sydney
05.2020 - 12.2020
- I was responsible for filling customer orders completely and creating the different product arrangements at their request, all in a timely and efficient manner
- I was responsible for providing extensive support to floral designers with a variety of activities, such as helping to arrange products, researching the different arrangement ideas, liaising with clients, maintaining design tools, replenishing supplies, preparing the products
- I was played a major role in providing exceptional customer service, creating different arrangements, and ensuring the overall aesthetic appeal of the shop.
Marketing Executive Internship
Stylework Innovation Hub Pvt. Ltd., India
09.2019 - 02.2020
- Carried out many influencer marketing campaigns for clientele in regards to providing coworking spaces for numerous offices
- Email marketing via mailchimp platform was another major task performed
- Responsible for performing social media marketing along with the team, majorly on instagram and facebook
- Managing and coordinating events and talks for different organizations by providing them with the adequate space and utilities, in turn promoting their events and our venture for coworking spaces
- Retaining the clientele with creating formal and informal relationship bonds along with a mutual trust factor, in order to generate adequate sales and promote our startup.
Marketing and Sales Executive Internship
R.S. Barcodes, India
05.2019 - 08.2019
- Was responsible for generation of new leads and opportunities through cold calling and networking
- Helped in developing and executing promotional campaigns in order to increase the brand awareness
- Responsible for preparing marketing proposals and surveying customers in order to reach the targeted market efficiently
- Researched consumer opinions on the products and determined how those trends may impact the company's business strategy
- In-charge for sharing Minutes of Meeting (MOM) with various stakeholders.
Education
Masters in Marketing -
University of Technology Sydney, Australia
05.2022
Bachelors in Business administration -
Northcap University, India
05.2019
Skills
- Communication
- Conflict Resolution
- Time Management
- Leadership
- Microsoft Office
- Data Analysis
- Social Media Marketing
- Salesforce
- Product & Market Research
- Email marketing
- Canva
Hobbies and Interests
- Community Involvement
- Socializing and Networking; in order to enhance my interpersonal skills
- Team Sports
Training
- Attended "The Emerging Marketing Tactic of AI Ingratiation of Humans." at University of Technology Sydney, Australia.
- Was a part of "Communicating Sustainability Considerations to Customers where there is Organizational Complexity" seminar at University of Technology Sydney, Australia.
- Received white belt in "Lean Six Sigma ASQ" during bachelors.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
French
Elementary (A2)
Punjabi
Elementary (A2)
Timeline
Case Management & Operations
Sevtoy Pty. Ltd t/a Percepta
04.2024 - 06.2024
Sales and Marketing Executive
MVR Retailers, Sydney
10.2021 - 03.2024
Operations Coordinator
Star Phones, Sydney
12.2020 - 10.2021
Store Team Lead
YD Mens Clothing, Sydney
11.2020 - 02.2021
Retail Assistant
Sunset Flowers Pvt. Ltd. Sydney
05.2020 - 12.2020
Marketing Executive Internship
Stylework Innovation Hub Pvt. Ltd., India
09.2019 - 02.2020
Marketing and Sales Executive Internship
R.S. Barcodes, India
05.2019 - 08.2019
Masters in Marketing -
University of Technology Sydney, Australia
Bachelors in Business administration -
Northcap University, India