Aarushi Gupta
BSC Behavioral Neuroscience
Coquitlam
Summary
As an international student with a strong interest in science, I set out on the great Canadian adventure. a combination of growing up with rigid attitudes and personal experience, has made psychological well-being one of the most fascinating dream in progress; this, along with a natural proclivity for psychology and a personal ambition to make counseling available to the general public, is what helps me keep going each day.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Leadpreneur
SMT Canada
Vancouver
02.2023 - Current
- Identified target customer segments through in-depth research, building tactical marketing strategies.
- Recruited, hired, and trained initial personnel.
CALL CENTER SUPERVISOR
HKL Health Supplies
Delta
12.2019 - 03.2023
- Supervised 20 CSR's in providing excellent customer service and resolving issues.
- Achieved high satisfaction ratings through efficient problem-solving.
- Developed employees for leadership roles and implemented process controls.
ASSISTANT MANAGER
HKL Health Supplies
Richmond
12.2018 - 12.2019
- Completed regular inventory checks to verify stock levels, address discrepancies, and forecast future needs.
- Planned, created, tested and deployed system order life cycle methodology to produce high quality systems to meet and exceed customer expectations
ADMIN ASSISTANT
HKL Health Supplies
Richmond
06.2018 - 12.2018
- Read and verify prescriptions, ensure dispense of correct medication to patient.
- Assisted development and implementation of new administrative procedures
CUSTOMER SERVICE REPRESENTATIVE (Pharmacy)
HKL Health Supplies
Richmond
02.2016 - 05.2018
- Proved successful working within tight deadlines and fast-paced environment
- Demonstrated high level of initiative and creativity while tackling difficult tasks
Lead Ambassador - Youth Wing - Volunteer
Break the Silence - National Council for Rape and Suicide Prevention
04.2023 - Current
- Lead and coordinate advocacy efforts for rape and suicide prevention among youth.
- Organize and facilitate educational workshops, campaigns, and events to raise awareness and promote support.
- Conduct regular evaluations and assessments to measure the impact of programs.
Ambulation Program- Volunteer
UBC Hospital
Vancouver
05.2018 - 04.2020
- Assisted Physiotherapists with walking activities for residents.
- Conducted exercise groups with residents.
- Strengthened communication skills through regular interactions.
ECU Activities - Volunteer
UBC Hospital
Vancouver
01.2017 - 04.2018
- Organized and hosted activities for residents.
- Developed leadership skills and worked effectively in a team.
WayFinding Program- Volunteer
UBC Hospital
Vancouver
05.2016 - 12.2016
- Utilized strong interpersonal skills to provide information and assistance.
- Represented the organization positively and professionally.
Education
Bachelor of Science - Behavioral Neuroscience
Simon Fraser University
Burnaby, BC 05.2021 - Current
Associate of General Science - Maj Biology and Psychology
Kwantlen Polytechnic University
Surrey, BC 01.2016 - 05.2018
High School Diploma -
B.C.M Arya Model Sr. Sec School
Ludhiana 04.2013 - 03.2015
Skills
Detail Oriented
Time Management
Time Management
Research and Analysis
Database Management
Team Building and Leadership
Sales and Marketing
High level of autonomy
Timeline
Lead Ambassador - Youth Wing - Volunteer
Break the Silence - National Council for Rape and Suicide Prevention
04.2023 - Current
Leadpreneur
SMT Canada
02.2023 - Current
Bachelor of Science - Behavioral Neuroscience
Simon Fraser University
05.2021 - Current
CALL CENTER SUPERVISOR
HKL Health Supplies
12.2019 - 03.2023
ASSISTANT MANAGER
HKL Health Supplies
12.2018 - 12.2019
ADMIN ASSISTANT
HKL Health Supplies
06.2018 - 12.2018
Ambulation Program- Volunteer
UBC Hospital
05.2018 - 04.2020
ECU Activities - Volunteer
UBC Hospital
01.2017 - 04.2018
WayFinding Program- Volunteer
UBC Hospital
05.2016 - 12.2016
CUSTOMER SERVICE REPRESENTATIVE (Pharmacy)
HKL Health Supplies
02.2016 - 05.2018
Associate of General Science - Maj Biology and Psychology
Kwantlen Polytechnic University
01.2016 - 05.2018
High School Diploma -
B.C.M Arya Model Sr. Sec School
04.2013 - 03.2015