AARYA D
Nagercoil
Summary
Detail-oriented Senior Service Officer with proven expertise in customer transaction processing and KYC compliance. Committed to delivering exceptional customer service and transaction accuracy in a dynamic retail banking environment.
Overview
3
3
years of professional experience
Work History
Senior Service Officer
KOTAK MAHINDRA BANK
CHENNAI
06.2023 - Current
- Gained experience in Retail Banking operations.
- Processed customer transactions efficiently at busy retail location.
- Performed other duties as assigned by management.
- Managed customer queries efficiently.
- Processed customer re-KYC requests.
VALUE BANKER
ICICI BANK
CHENNAI
03.2022 - 06.2023
- Assisted customers with product inquiries and provided proper solutions.
- Processed daily customer financial transactions.
- Maintained Branch expenses and Important files
Education
Bachelor of Science - Mathematics
NOORUL ISLAM ARTS AND SCIENCE COLLEGE
NAGERCOIL04-2021
HSC -
AMALA CONVENT SCHOOL
NAGERCOIL05-2018
SSLC -
AMALA MATRICULATION
NAGERCOIL05-2016
Skills
- Customer transaction processing
- Retail banking operations
- KYC compliance
- Product knowledge and client onboarding
- Customer relationship management
- Transaction accuracy
- Regulatory compliance
- CRM software proficiency
- Team collaboration and time management
- Operations management
- Compliance management
- Banking operations support
Languages
Tamil
First Language
Malayalam
Proficient (C2)
C2
English
Advanced (C1)
C1
PERSONAL INFORMATION
- Date of birth: 29 April 1999
- Hobbies : Reading Books and Gardening
DECLARATION
The information provided above is true to the best of my knowledge, and I will try my best to do the job assigned to me without any postponement, hoping to get a chance to prove myself.
Timeline
Senior Service Officer
KOTAK MAHINDRA BANK
06.2023 - Current
VALUE BANKER
ICICI BANK
03.2022 - 06.2023
Bachelor of Science - Mathematics
NOORUL ISLAM ARTS AND SCIENCE COLLEGE
HSC -
AMALA CONVENT SCHOOL
SSLC -
AMALA MATRICULATION
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