Summary
Overview
Work History
Education
Skills
Hobbies -
Timeline
Generic
Aaryan  Vatts

Aaryan Vatts

Public Relations And Communications
Mumbai

Summary

Dynamic and result driven professional with a strong foundation in public relation and social media marketing. Demonstrate exceptional skills in team leadership, financial analysis and motivation. Complimented by expertise in public speaking and communication. Proficient in Upwelling, active listing, written reports and proposals with a proven ability to handle complaints effectively. Adapt to critical observation and report building supported by robust database management capabilities and proficiency in the Ms. Office suite. Commited to leveraging these skills to drive organizational success while persuing opportunities for professional and personal growth.

Overview

10
10
years of professional experience

Work History

Accenture

Senior Customer Service Associate
03.2024 - Current

Providing assistance regarding telecommunication queries and surpassing daily sales threshold

Concentrix

Senior Customer Associate
03.2021 - 01.2024

Assisted JP Morgan Chase Customers with their banking queries for a year and Handled training team as a team Coach for the remaining 2 years.

REACHLOCAL

Operation Support Analyst
12.2019 - 01.2021

Collaborated with Organisations to streamline preprint advertisement and publishing

Senior Customer Service Representative

Intelenet Global Services
05.2015 - 06.2018
  • Resolved customer complains using Customer service and communication skills.
  • Utilized CRM tools effectively for efficient tracking and reporting of customer interactions and outcomes.
  • Demonstrated excellent multitasking abilities by managing multiple concurrent tasks while ensuring timely completion.

Customer Service Associate

Aditya Birla Minacs
08.2014 - 04.2015
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers in regards to Social media marketing.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.

Education

Bachelor Of Science - Biology

SYAMPRASAD COLLAGE
Kolkata
05.2014

HSC - Science

HAZINAGAR ADARSH HINDI VIDYALAYA
Kolkata
03.2011

SSC - SSC

HAZINAGAR ADARSH HINDI VIDYALAYA
Kolkata
03.2009

Skills

Public Relations, Financial Analysis, Public speaking, Team Leadership and motivation, Upwelling, Writing reporta and proposal, Complaint handling and resolution, Report building, Critical observation, Ms Office suite,

Hobbies -

Writing, Travelling, Cooking, Reading, MMA and Creating Music


Timeline

Accenture

Senior Customer Service Associate
03.2024 - Current

Concentrix

Senior Customer Associate
03.2021 - 01.2024

REACHLOCAL

Operation Support Analyst
12.2019 - 01.2021

Senior Customer Service Representative

Intelenet Global Services
05.2015 - 06.2018

Customer Service Associate

Aditya Birla Minacs
08.2014 - 04.2015

Bachelor Of Science - Biology

SYAMPRASAD COLLAGE

HSC - Science

HAZINAGAR ADARSH HINDI VIDYALAYA

SSC - SSC

HAZINAGAR ADARSH HINDI VIDYALAYA
Aaryan VattsPublic Relations And Communications