Aashay Joshi

Currently working as a Corporate Sales Manager and Bilingual, reporting to Director and COO of Bandai Namco India Pvt Ltd.

Responsible for strategic planning, operational support, Market and competitors research, staff management and recruitment, Procurement of goods, facilities management.
Being a bilingual and corporate sales manager, I need to interact with Managing Director, other Sr. Management staff, Mall Management teams for range of different tasks.

My work profile also requires me to interpret for my director he is being Japanese national. Also, all the Japanese delegates visiting our company, our vendors, and our customers as well. Develop sales strategy based on research of consumer buying trends and market conditions.

Key Work Areas :

• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Organized promotional events and interacted with community to increase sales volume.
• Responsible for leading internal team and achieve sales targets. Created a timeline for the organization's business plan and goals.
• Successfully Directed, managed, and developed capacity of administrative staff team of 30 people to guarantee smooth Store/business operations.
• Responsible for constantly conducting staff meetings to communicate policies and procedures, share best practices, and promote teamwork within organization.
• Oversaw expense management, including budget tracking, headcount ratios, other expenses pertaining to organization, with a focus on adherence to firm policies.
• Managed, delegated, and executed, all business-related operations and administrative tasks without any major issues.
• Responsible for Procurement of goods, Vendor communication, their Payments and timely deliveries of material to ensure smooth Operation.
• Recruited and trained new employees/staff considering Japanese company and work culture.
• Designed and implemented a strategic business plan that expanded company’s customer base and Built strong, long-lasting customer relationships.
• Being Bilingual, I took additional responsibility of becoming a communication bridge between Company management and mall management.
• Conducted Marketing activities to boost sales and successfully managed and controlled Official Social media accounts of brand to increase the followers from scratch.

Worked as a Language expert & Global Business development coordinator, reporting to GM sales & marketing dept. of Chemical division.
As I was reporting to GM - sales and Marketing of Global business, I had to interact with heads of all departments, MD and other Sr. Management staff; not only I get exposure to various strategies, tools, terminologies but also to technical and behavioral aspects.
My work profile also requires me to interpret for all the Japanese delegates visiting our company, our vendors, and our customers as well.

• Interpretation and Translation Activity :-
  Communicating with various teams in Japan, Thailand and Singapore as a part of Business development and sales support. Provided language support to Japanese delegates and customers.
• Worked in areas like Sales and Marketing, Customer negotiations and meetings, Mergers and acquisitions projects, Administration and Logistics, Large exhibitions such as Paint India, Plast India, Coating shows etc. in all over India..!
• Translating company document, safety manuals and mails for easy communication.
• Additional Sales Supporting Activities done like:
  Arranging POs, shipment tracking, stock taking, Vendor for Payment, Payment adjustment advise to Account etc. Also experienced in High Sea Sale (HSS) Procedure(SAP):- All HSS sale process - SAP System Process, Order booking, MIGO, Arrange HSS PO, Invoices and agreements and related documents.
• SAP system operation and procedure : New Material / Product code & Material code extension request through MDO tool. New Customer / Vendor code request to MDO.
• Issues or request related to SAP master Data such as :
  Remove Material Suspension, Customer/Vendor Block/ unblock etc.
  Apply through SSP (Self Service Portal)Improved operations through consistent hard work and dedication.

Interpretation Activity :-
Interpretation in all domains of business practices and key Sensitive areas like Top management Meetings, Inter departmental co-ordination, Correspondence to Japan etc.
I was Reporting to Japanese National, Vice President Manufacturing department for 3 Separate Units in Gandhinagar and Sanand Factory in Gujarat .

Translation Activity -

Apart from Interpretations, Core Technical documents translation activity has also been assigned to me.
Below are some of the documents which I have completed :-
Product Related :- Operational Manuals, Test plans, Specifications etc.
Process Related :- Hitachi Industrial Standards, QMS, IMS related documents etc.

Knowledge Basket:

Supporting Japanese Expats for Operational Excellence Activities and trainings like:

• Kaizen Implementation (改善), Kanban (看板)
• Andon (行灯), Poka-yoke (ポカヨケ)
• 5S and 5T (整理、整頓、清掃、清潔、躾) and (定通路、定品目、定位置、定量、定色- Fixed passage, Fixed material, Fixed position, Fixed quantity, Fixed color)
• Muda (無駄waste) identification and elimination
• Safety Practices and Measures
• Conduct detailed RCA (Root Cause Analysis) against Quality rejections, product rejections, customer complaints, Commissioning failures, accidents/incidents etc.
• Preparation of CAPA (Corrective Action Preventive Action) and presenting it to management.

Knowledge Basket about Production and Maintenance Operations: -

• Supervising production related tasks including planning, control & troubleshooting for achieving the planned periodic schedules.
• Monitoring production status, procedures and systems followed in production to ensure compliance norms with desired quality and timely delivery of orders.
• Implementing maintenance schedules and carrying out periodic checks to ensure performance.
• Maintaining and ensuring stringent adherence to quality standards, norms & practices, identifying gaps and taking corrective action.
• Planning, implementing & monitoring of technological changes to enhance productivity.
• Modifications in equipment, Tools, process flow, working practices, consumables
• Undertaking root cause analysis of problems and developing effective counter measures initiating improvement ideas generation & implementation.

Process Migration from Japan :

On the Basis of Fluent Japanese communication skills and Out-of-the-Box thinking, I was deputed to Tokyo office for 10 days in the probation period itself, to learn systems (mentioned below) and provide training to our team in India.

Key activities handled and migrated :-

• Japanese Tax system which includes Consumption Tax and Withholding tax.
• Understanding business requirements and controls checks followed at Japan office.
• Critical and detailed activity of processing Staff claims through Ulysse Software; specially designed for Travel and expense claims.
• Preparing documents and reports which included SIPOC, escalation mechanism, point of contacts and dash board for performance of team.
• Japanese Vendor setups and project code creation
• Ensure smooth running of Staff Claims process.
• Translation of all Japanese invoices into English and vice-versa.
• Additional Activities BCP site: Created data and requirement as well UAT testing.
• I also have attended one day Lean Six Sigma workshop by Example India in BNP Paribas and received the Certificate in the same.