AASHI SINGH
Gurugram,Haryana
Summary
Results-driven Operations Specialist with a proven track record in optimizing processes and enhancing efficiency within cross-functional teams. Skilled in collaborating with sales, credit, finance, and collections departments to ensure seamless operational workflows. Expertise in managing compliance, process improvements, and both agency and on-roll employees. Dedicated and efficient support to senior executives, adept at handling confidential information, managing complex schedules, and coordinating meetings.
Overview
3
3
years of post-secondary education
Work History
Personal Assistant to the Managing Director
CNH Industrial Capital India Pvt Ltd.
04.2024 - Current
- Recently promoted to Personal Assistant of the Managing Director, managing the MD's calendar, coordinating meetings, and handling travel arrangements to ensure efficient time management and smooth operations
- Serve as the primary liaison between the MD and internal/external stakeholders, managing communications and correspondence with discretion
- Responsibilities: Calendar Management: Maintain the MD’s calendar, schedule appointments, and prioritize meetings
- Strategic Support: Collaborate closely with HODs (Heads of Departments) to ensure tasks are completed promptly
- Prepare briefs and reports for senior management
- Communication: Act as a liaison between the MD and internal/external stakeholders
- Draft and proofread emails, memos, and other communications
- Document Management: Organize and maintain files, records, and documents
- Handle sensitive information with confidentiality
- Event Coordination: Assist in organizing company events, conferences, and board meetings
- Prepare presentations and materials.
- Coordinated travel logistics including flight bookings, accommodations and transportation ensuring seamless trips for the Managing Director
Operations Specialist
CNH Industrial Capital India Pvt Ltd.
8 2023 - 4 2024
- Ensured adherence to processes and policies as per company and regulatory guidelines
- Implemented operations strategy with teams and tracked compliance
- Reported and analyzed portfolio data with segmentation and stratification
- Consolidated presentations for senior management
- Managed operation agency and on-roll employees, coordinating with field teams including service levels
- Assisted in credit departmental projects, manual underwriting, and CAM report generation for retail business
- Achievements: Participated in the successful launch of the 3x3 process to verify customer viability in the retail business, involving detailed reporting and contract analysis to ensure smooth process execution
- Improved process efficiency by 15%
- Managed a team of 5.
Education
Bachelor of Business Administration - Human Resources & HRMS
Savitribai Phule Pune University
Pune 09.2020 - 06.2023
Skills
Operational Efficiency
Process Improvement
Data Analysis
Project Management
Team Collaboration
Communication & Interpersonal Skills
Technical Proficiency
Discretion and Confidentiality
Timeline
Personal Assistant to the Managing Director
CNH Industrial Capital India Pvt Ltd.
04.2024 - Current
Bachelor of Business Administration - Human Resources & HRMS
Savitribai Phule Pune University
09.2020 - 06.2023
Operations Specialist
CNH Industrial Capital India Pvt Ltd.
8 2023 - 4 2024