

Ground Staff supporting fast-paced guest service, floor readiness, and issue resolution across restaurants, cafés, cinemas, and mall outlets. Builds smooth daily operations by coordinating with shift leads, maintaining service standards, and stepping into training and team support as needed. Brings a steady service mindset shaped by progression into shift supervision and store management.
Store operations
Labor scheduling
Inventory control
Vendor management
P&L management
Staff training
Team supervision
Performance management
Hiring & onboarding
Conflict resolution