Aashin Anoop

• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Conducted regression testing, analyzed results, and submitted observations to development team.
• Created successful test scripts to manage automated feature testing.
• Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
• Fixed identified issues to improve workflows.
• Participated in available trainings to improve software knowledge.
• Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Used open-source tools to develop automation scripts..
• Assessed software bugs and compiled findings along with suggested resolutions for development team members.

• Determined and scheduled priorities as required to progress engineering work.
• Delivered regular compliance reports to drive process improvement and corrective measures.
• Reviewed progress controls for project quality assurance.
• Delivered concise instructions to technical team to maintain quality control.
• Provided technical direction of system development methodologies to improve technical performance.
• Identified technical risks within managed projects.
• Collaborated with other departments to facilitate successful project completion.
• Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.

• Continually expanded knowledge of Byju's products and services line.
• Logged notes of conversations with clients into CRM to analyze their requirements.
• Trained and provided coaching to 12 junior team members.
• Researched product's technical specifications and accurately communicated information.
• Assisted with demonstrations for Byju's The learning app to showcase functionality at various marketing events.
• On-board 150 customers weekly on the right practices to use the product effectively to increase academic performance.
• Assist customer having technical, financial or logistic issues by coordinating with the respective departments.
• Active upselling and 90% renewal rate during term end of each customer.

• Worked effectively in fast-paced environments.
• Gained extensive knowledge of the application and Tools used for testing in a short period of time
• Worked on ServiceNow (it is an IT Service Management Tool) for SwissRE Insurance account.
• Got feedback from the customers regarding the issues and
  drawbacks of the application, test it and assign it the developers if it a bug or to the business analysts and tech leads if optimization is required to make the tool better in terms of functionality
  and user friendliness.
• Created an Automated test suite in Tosca to run regressions after application went live after each release
• Set up calls and meetings with all the stack holders to understand the difficulties that customers are facing with the application and convey the same to the Engineering Team.

We tried creating a solution to the problem of Engineering graduates not being skilled enough for today’s needs by setting up a platform for training and up-skilling Engineering Graduates. Unfortunately hit a critical financial block and had to discontinue it.

Major take away from this experience would be

• Established foundational processes for business operations.
• Conducted target market research to scope out industry competition and identify advantageous trends.
• Developed key operational initiatives to drive and maintain substantial business growth.

• Selenium Automation Tester for one of the key accounts in the company and worked on creating automation scripts for functional and regression packs to test the application.
• Worked on creating, update and review test cases based on the
  requirement document of each application for every release.
• Conducted Smoke, Functional, Ad-hoc testing during the system integration testing phase.
• Used HP ALM and JIRA to store all the test results, metrics, test cases and reporting.
• Interact with developers and business analysts to perform various types of testing throughout the Software Testing Life Cycle and Bug Life Cycle.
• Responded to and remedied critical issues to limit downtime.