Aashish Kamble
Customer Service Associate
Pune,MH
Summary
Dynamic Customer Service Representative with Amazon, skilled in complaint resolution and escalation management. Proficient in Salesforce, demonstrating adaptability in high-pressure situations while consistently achieving customer satisfaction. Committed to delivering exceptional service and fostering positive customer relationships.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Amazon
06.2025 - 12.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Commerce - Commerce
Mumbai University
Mumbai, India 04.2001 -
High School Diploma -
Mumbai
Vashi, India 04.2001 -
Skills
Salesforce experience
Timeline
Customer Service Representative
Amazon
06.2025 - 12.2025
Bachelor of Commerce - Commerce
Mumbai University
04.2001 -
High School Diploma -
Mumbai
04.2001 -