A results-oriented bank manager with a proven track record of effective leadership in overseeing branch operations, driving business growth, and ensuring exceptional customer service. Bringing extensive experience in financial acumen, regulatory compliance, and strategic thinking, excelling in optimising branch performance while fostering a positive and collaborative work environment.
Overview
20
20
years of professional experience
Work History
Retail Branh Head
Mahindra And Mahindra Financial Services Limited
Nadiad
06.2016 - Current
Overseeing the daily operations of the bank branch, ensuring efficient and compliant processes.
Managing cash handling, transactions, and operational procedures.
Ensuring a high level of customer satisfaction by addressing inquiries, resolving issues, and providing expert financial advice.
Driving business growth by cross-selling financial products and services.
Identifying opportunities for new customer acquisition and retention.
Monitoring branch financial performance and analysing reports.
Implementing cost-effective measures and revenue-enhancing initiatives.
Building and maintaining relationships with key customers, businesses, and the community.
Preparing and submitting reports on branch performance, activities, and customer feedback.
Accountant
KRC HOSPITALITY LLC
Dubai
05.2015 - 01.2016
Managed financial records and ensured compliance with accounting standards.
Prepared monthly financial statements and reports for management review.
Analyzed budget variances and recommended adjustments for cost control.
Assisted in annual audits and coordinated with external auditors effectively.
Developed and maintained accounting procedures to improve workflow efficiency.
Monitored cash flow trends and prepared forecasts for financial planning.
Cost Supvervisor
Movenpick Hotels
Riyadh
03.2014 - 03.2015
Supervised daily operations to ensure exceptional guest experiences.
Trained and mentored staff on service standards and procedures.
Implemented quality control measures for food and beverage services.
Assisted in inventory management to ensure adequate supply levels.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Negotiated with vendors and suppliers to secure advantageous terms and pricing.
Set specific goals for projects to measure progress and evaluate end results.
Food Cost Controller
Sodexo India
Vadodra
08.2011 - 02.2014
Analyzed cost data to identify trends and variances in financial performance.
Developed budgets and forecasts to guide financial planning processes.
Collaborated with departments to ensure adherence to budgetary guidelines.
Reviewed invoices and purchase orders for accuracy and compliance.
Implemented cost control measures to optimize resource allocation.
Prepared reports for management on cost analysis and financial projections.
Assistant Manager of Accounts
Excelsources International Private Limited
Vadodra
11.2010 - 08.2011
Assisted in maintaining accurate financial records and accounts for clients.
Supported the preparation of financial reports and analysis for management review.
Coordinated communication between clients and accounting teams for efficient service delivery.
Monitored compliance with company policies and regulatory requirements in accounting practices.
Conducted internal audits to ensure compliance with accepted accounting principles.
Reconciled intercompany transactions between multiple entities on a monthly basis.
Account Processor
P.S. Accounting Services Private Limited
Vadodara
03.2009 - 10.2010
Process account transactions swiftly and accurately using financial software.
Collaborate with team members to streamline account processing workflows.
Assist in resolving discrepancies by investigating account issues thoroughly.
Answered customer questions regarding account discrepancies or problems.
Contacted customers with delinquent accounts to solicit payment.
Accountant
H R ENTERPRISES
Vadodara
05.2006 - 03.2009
Managed financial records and ensured compliance with accounting standards.
Prepared monthly financial statements and reports for management review.
Assisted in annual audits and coordinated with external auditors effectively.
Oversaw accounts payable and receivable processes to ensure timely payments.
Monitored cash flow trends and prepared forecasts for financial planning.
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Assistant Accountant
Doshi Accounting Services Private Limited
Vadodra
05.2005 - 05.2006
Assisted in preparing financial statements and reports for client accounts.
Processed invoices and managed accounts payable and receivable functions.
Communicated effectively with clients regarding billing inquiries and payment issues.
Prepared account analysis and reconciliation, including bank statements and intercompany general ledger accounts.
Assisted in preparation of monthly financial statements and management accounts.
Education
POST GRADUATION DIPOLMA IN FINANCIAL MANAGEMENT - Financial Management
The Maharaja Sayajirao University
Vadodara
08-2004
Bachelor of Commerce - Advance Accounting And Auditing
The Maharaja Sayajirao University
Vadodara
07-2000
High School Diploma -
Gujarat State Higher Education Board
Gandhinagar
07-1997
Skills
Branch Banking
Operational Management
Sales and Business Development
Portfolio Management
Team Leadership
Customer Retention & Service
Regulatory Compliance
Banking Technology
Communication & Collaboration
Project Management
Leadership Skills
Financial Statement and Cash Flow Statement
Budgeting and Forecasting
Timeline
Retail Branh Head
Mahindra And Mahindra Financial Services Limited
06.2016 - Current
Accountant
KRC HOSPITALITY LLC
05.2015 - 01.2016
Cost Supvervisor
Movenpick Hotels
03.2014 - 03.2015
Food Cost Controller
Sodexo India
08.2011 - 02.2014
Assistant Manager of Accounts
Excelsources International Private Limited
11.2010 - 08.2011
Account Processor
P.S. Accounting Services Private Limited
03.2009 - 10.2010
Accountant
H R ENTERPRISES
05.2006 - 03.2009
Assistant Accountant
Doshi Accounting Services Private Limited
05.2005 - 05.2006
POST GRADUATION DIPOLMA IN FINANCIAL MANAGEMENT - Financial Management
The Maharaja Sayajirao University
Bachelor of Commerce - Advance Accounting And Auditing