Aashish Sharma
Chandigarh
Summary
Productive Individual with distinguished understanding of IRD Service dining and Restaurant establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship. Committed to effective collaboration and excellent service.
Overview
7
7
years of professional experience
Work History
Resturant Manager
PIZZA QSR PVT LTD
Chandigarh
02.2024 - Current
- Hired and trained employees to deliver store goals.
- Led the branch to achieve maximum sales within the territory, exceeding revenue forecasts.
- Delegated work based on sales targets and individual employee strengths.
- Prepared rosters and administered payroll.
- Prioritized in-store sanitation, safety, and health by raising standards and conducting regular inspections.
- Coached and mentored store team members to achieve multiple promotions.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Assistant Resturant Manager
Cafeteria & Co
New Delhi
08.2022 - 01.2024
- Opening and closing the restaurant
- Resolving guest queries and grievances in a professional manner
- Maintain personal records, schedules and reports for all employees
- Coordinate with team to meet sales target, ensure customer satisfaction and follow company procedures to increase productivity
- Plan, supervise and control various operations, working closely and supporting the Restaurant Manager.
- Performed restaurant walk-through to gauge timeliness and excellent service quality.
- Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
Food And Beverage Ambassador
Address
Fountain view
12.2020 - 07.2022
- Answering calls in In Room dining
- Order taker
- Handling guest complaints
- Cash handling
- Night shift in charge.
Senior Steward
Farzi Cafe
Chandigarh
12.2019 - 12.2020
- Handling opening operations for the resturant
- Setting up the resturant for the operation
- Handilng shifts for the operations
- Doing inventory on daily basis
- Handling guest complaint and request during operations.
Guest Service Associate
Taj Chandigarh
Chandigarh
09.2018 - 11.2019
- Responsible for answering all telephone calls and prioritizing said calls
- Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
- Had good knowledge of room service menu's and on going promotions in other F&B outlet
- Handling night operations of room service Creating all Day reports for room Service.
Education
B.sc In HHA -
Institute of Hotel Management
Gwalior, Gwalior07.2018
12, G.M.S.S.S 19 -
Chandigarh
Chandigarh04.2015
10th -
K.B.D.A.V Sr Sec Public School
ChandigarhSkills
- Ability to Work in a Team
- Communication
- Customer Service
- Highly responsible and reliable
- Leadership Skills
- Effective Time Management
- Employee training
Languages
4,B2,5,C1
Hobbies and Interests
- Poetry
- Reading Fictional Novels
- Cooking
Timeline
Resturant Manager
PIZZA QSR PVT LTD
02.2024 - Current
Assistant Resturant Manager
Cafeteria & Co
08.2022 - 01.2024
Food And Beverage Ambassador
Address
12.2020 - 07.2022
Senior Steward
Farzi Cafe
12.2019 - 12.2020
Guest Service Associate
Taj Chandigarh
09.2018 - 11.2019
B.sc In HHA -
Institute of Hotel Management
12, G.M.S.S.S 19 -
Chandigarh
10th -
K.B.D.A.V Sr Sec Public School
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