Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
23
23
years of professional experience
Work History
Manager
Pratistha Enterprise
Kolkata, West Bengal
07.2009 - 03.2023
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented operational strategies and effectively built customer and employee loyalty.
Introduced new methods, practices, and systems to reduce turnaround time.
Developed and maintained relationships with customers and suppliers through account development.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Analyzed market trends and competitor activities to create competitive advantages.
Formulated policies and procedures to streamline operations.
Mitigated business risks by working closely with staff members and assessing performance.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Partner
Shivam Telecom
Kolkata
12.1999 - 06.2009
Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Stayed informed on industry developments and market trends to gain competitive advantage.
Evaluated productivity and quality of service and made recommendations for improvement to reach firm's short-term and long-term goals.
Established firm's financial strategy by adequately distributing funds across company, monitoring monthly budget and evaluating results.
Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
Fleet Title and Registration Coordinator at Enterprise Enterprise CorporationFleet Title and Registration Coordinator at Enterprise Enterprise Corporation
Financial Controller (Vice President) at AINU (Asian Institute of Nephrology & Urology)Financial Controller (Vice President) at AINU (Asian Institute of Nephrology & Urology)