Aashita Singh
Mumbai
Summary
Proactive Flight Attendant committed to enhancing passenger satisfaction and upholding safety protocols with AIR INDIA, renowned for delivering outstanding customer service and resolving issues with empathy and patience. Skilled in effective communication and teamwork, I excelled in enhancing passenger satisfaction and managing medical emergencies, ensuring a safe and enjoyable travel experience for all. Willingness to learn new skills and take on added responsibilities to meet organizational goals.
Overview
3
3
years of professional experience
Work History
FLIGHT ATTENDANT
AIR INDIA
04.2023 - Current
- Trained on 3 types of aircraft: A320 FAMILY, A350 & BOEING 777.
- Delivered exceptional customer service during flights, enhancing passenger comfort and satisfaction.
- Resolved issues promptly and professionally to maintain high-quality customer experience.
- Responded effectively to medical emergencies during flights.
- Collaborated with crew members to swiftly address passenger needs.
Football Team Manager
Sri Ma Vidyalaya
05.2022 - 07.2023
- Partnered across departments to run smooth, professional events and activities.
- Cultivated strong relationships with customers to build loyalty.
- Set schedules, and motivated strong performance in key areas.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Higher Secondary Certification - Arts
K.B GIRLS COLLEGE
THANE, MUMBAI01.2022
No Degree - Secondary Education
Sri Ma Vidyalaya
Thane, Mumbai03-2022
Skills
- Effective communication
- Customer service
- Time management
- Team collaboration
- Interpersonal skills
- Teamwork and cooperation
- Cultural awareness
- Interpersonal communications
- Empathy and patience
- Problem-solving
- Dependable and Responsible
- Schedule management
- Language proficiency
LANGUAGES
Hindi: First Language
English: C2 Proficient (C2)
Marathi: C1 Advanced (C1)
Accomplishments
- Was a part of the Winning Team for the ALL INDIA FOOTBALL TOURNAMENT held in GOA in 2021.
- Awarded as the BEST PLAYER in SUBROTO CUP - DISTRICT LEVEL.
- Been a part of BHARATNATYAM CLASSICAL DANCE and represented the SCHOOL.
Timeline
FLIGHT ATTENDANT
AIR INDIA
04.2023 - Current
Football Team Manager
Sri Ma Vidyalaya
05.2022 - 07.2023
Higher Secondary Certification - Arts
K.B GIRLS COLLEGE
No Degree - Secondary Education
Sri Ma Vidyalaya
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