Summary
Overview
Work History
Education
Skills
PERSONAL INFO
Timeline
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Aashmika Rajshekar

Coimbatore

Summary

To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.

Overview

4
4
years of professional experience

Work History

Fairfield by Marriott Coimbatore

Sales Coordinator
Coimbatore
05.2022 - Current
  • Assisting and advising customers who may be choosing from a variety of travel options
  • Making reservations for customers based on their various requirements and budgetary allowances
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates
  • Processing payments and sending confirmation details to customers
  • Sorting out any issues that may arise with bookings or reservations
  • Selling and promoting reservation services
  • Answering any questions customers might have about the reservation process
  • Providing support to customers who may need to amend or cancel a reservation
  • Process bookings through marsha or opera
  • Responsible for Banquet Sales Target
  • Drive Banquet Sales
  • Construct a sales funnel for event management and follow up for closure
  • Accountable for guest handling and service management
  • Handling negotiations on bulk bookings
  • Acted as a SPOC and collaborated with other departments to ensure all the planned events are handled efficiently
  • Prepare sales reports and forecast
  • Generate relevant financial reports.

Banquet Sales Coordinator and GM Secretary

Welcomhotel By ITC Hotels
Coimbatore
01.2021 - 11.2021
  • Responsible for Banquet Sales Target
  • Drive Banquet Sales
  • Construct a sales funnel for event management and follow up for closure
  • Accountable for guest handling and service management
  • Follow-up on various guest related issues and resolve various critical guest queries
  • Handling negotiations on bulk bookings
  • Acted as a SPOC and collaborated with other departments to ensure all the planned events are handled efficiently
  • Prepare sales reports and forecast
  • Generate relevant financial reports
  • Handling all secretarial work for the office of General Manager
  • Promptly responding to all correspondence
  • Coordination with all HODs for various meetings
  • Coordination/follow-ups with departments on daily complaints and requisitions
  • Coordination with HODs for periodical reports
  • Maintain schedules and calendars of the General Manager
  • Responsible to collate information and provide to the General Manager as and when requested
  • Document and communicate all guest requests/complaints to appropriate personnel
  • Monitor all social media channels like TripAdvisor, Facebook, Twitter, Instagram etc
  • And respond to the guests
  • Prepare and manage correspondence, reports and documents
  • Organize and coordinate meetings, conferences
  • Co-Ordination for Organization of internal and external events
  • Set up and maintain filing systems as per the company standards
  • Maintain databases of the visitors and potential business
  • Liaison with internal and external contacts.

Banquet Sales Co-Ordinates

The Residency Towers
Chennai
10.2019 - 12.2020
  • Primarily accountable for guest handling and service management
  • Followed up on various guest related issues and resolved various critical guest queries
  • Handling negotiations on bulk bookings
  • Acted as a SPOC and collaborated with other departments to ensure all the planned events are handled efficiently.

Education

Diploma of Higher Education - Bakery And Patisserie Pastry Arts

ASK Institute of Hospitality Management
Bangalore
01-2019

Bachelor of Science - Food Processing Technology

PSG College of Arts And Science
Coimbatore
03-2018

High School Diploma -

WelcomhotelNirmala Matric. Hr. Sec. School
Coimbatore
03-2015

Skills

  • Customer Engagement and Support
  • Sales Strategies
  • Sales Reporting
  • Customer Communication
  • Proposal Development
  • Issue Resolution
  • Report Creation
  • Upselling

PERSONAL INFO

· Gender - Female

· Date of Birth - 18/12/1997

· Nationality - Indian

· Mother Tongue - Tamil

· Other Languages Known - English

Timeline

Fairfield by Marriott Coimbatore

Sales Coordinator
05.2022 - Current

Banquet Sales Coordinator and GM Secretary

Welcomhotel By ITC Hotels
01.2021 - 11.2021

Banquet Sales Co-Ordinates

The Residency Towers
10.2019 - 12.2020

Diploma of Higher Education - Bakery And Patisserie Pastry Arts

ASK Institute of Hospitality Management

Bachelor of Science - Food Processing Technology

PSG College of Arts And Science

High School Diploma -

WelcomhotelNirmala Matric. Hr. Sec. School

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Aashmika Rajshekar