Aashna Phanda
Associate Consultant
Summary
9.5 years of experience as an IT Professional with a demonstrated history of working with Customers like ABN Amro and Metlife for securing and executing projects.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Associate Consultant
TCS
08.2023 - 05.2024
- Analysing API development intakes from the customer
- Developing New APIs and Enhancing API features for existing APIs using APIM and publishing in non-prod environments
- Assisting the operations team to promote the newly developed APIs in PROD environment
- Troubleshooting non-prod and prod environments
- Maintaining the developed APIs data and providing the bi-weekly updates
Associate Consultant
TCS
12.2022 - 07.2023
- Provide operational support to resolve incidents and problem records raised by users in ServiceNow
- Supporting IIB applications by analysing logs using IBM Workbench and Splunk tools
- Using SQL queries integrated with IBM Workbench to fetch the exact log for the incidents
MQ/MQFTE Engineer
IBM India Pvt. Ltd
07.2015 - 10.2015
- Company Overview: ABN AMRO |IBM India Pvt
- Ltd
- (Kyndryl)
- Majorly involved in Clean factory domain of ABN AMRO, which is responsible for decommissioning of MQ on servers being migrated
- Performed technical analysis of CIs MQ CIs and decide whether those can be decommissioned
- Decomissioning of MQ queue manager, MQ Client, MQFTE Agent and File transfers
- Good experience in organizing interactive KT sessions for new members in Clean Factory
- Providing resolutions on MQ / MQFTE related tickets raised by application teams
- Creating templates so as to reduce time taken to create regular changes for decommission processes
- Documented and updated the work instructions being followed in decommission processes
- Defining and maintaining Queue Managers and MQ Objects on Windows, Linux and AIX
- ABN AMRO |IBM India Pvt
- Ltd
- (Kyndryl)
Education
Btech - Computer Science and Engg.
JIIT
01.2011 - 01.2015
Skills
APIC
Organizationalachievementsandcertifications
- Certified in Cloud core.
- Certified in ITIL 4 Foundation.
- Certified in Azure Fundamentals.
Timeline
Associate Consultant
TCS
08.2023 - 05.2024
Associate Consultant
TCS
12.2022 - 07.2023
MQ/MQFTE Engineer
IBM India Pvt. Ltd
07.2015 - 10.2015
Btech - Computer Science and Engg.
JIIT
01.2011 - 01.2015
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