Aas Mohammad Ansari
MOTIHARI
Summary
Management professional bringing background, leadership talents and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success. Dedicated and hardworking Store Supervisor successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
8
8
years of professional experience
Work History
Store Supervisor
Dunkin
Madina
01.2021 - 03.2023
- Supervised work of cashiers, training new team members and monitoring performance.
- Received store deliveries and transported items to correct facility locations.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Answered customer queries and complaints and provided prompt solutions.
- Coordinated restocks to keep retail displays organized and full for customers.
- Maintained clean and organized facility to prevent accidents, damages and lost items.
Cashier
Dunkin
Madina
12.2019 - 01.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Barista
Dunkin
Madina
11.2017 - 12.2019
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
Sales Crew Member
Dunkin
Madinah
09.2015 - 11.2017
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
Associate of Arts - History
KCTC College
BIHAR05.2010
Skills
- Customer Service
- Shift Scheduling
- Store Opening and Closing
- Inventory Management
Languages
English
First Language
Arabic
Elementary
A2
Timeline
Store Supervisor
Dunkin
01.2021 - 03.2023
Cashier
Dunkin
12.2019 - 01.2021
Barista
Dunkin
11.2017 - 12.2019
Sales Crew Member
Dunkin
09.2015 - 11.2017
Associate of Arts - History
KCTC College
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