Aastha Choudhary
Bangalore
Summary
Results-driven HR professional with 7 years of comprehensive experience in human resources, specializing in recruitment coordination, HR operations, and benefits analysis. Adept at streamlining recruitment processes, enhancing operational efficiencies, and analyzing benefit programs to ensure alignment with organizational goals. Proven track record of leveraging strong interpersonal and analytical skills to foster positive employee relations and support organizational growth. Committed to delivering strategic HR solutions and contributing to a productive and compliant work environment.
Overview
7
7
years of professional experience
Work History
Benefit Analysts
Pegasystems
01.2024 - 08.2024
- Administer benefits programs for US and APJ regions, including benefits enrollment, claims processing, and benefits program adjustments
- Oversee and reconcile billing for employee benefits, ensuring accuracy and timely resolution of discrepancies
- Communicate effectively with vendors and employees to address benefits-related inquiries and resolve issues
- Manage 15-20 LOA processes per day for US employees, providing guidance on FMLA, ADA, personal, and parental leave policies, and ensuring consistent application across organization.
- Partner with vendors to ensure seamless experience for employees on leave and coordinate with payroll to ensure accurate payment processing and adjustments related to leave policies
- Collaborate with the Legal team for yearly contract renewals, ensuring timely execution of agreements and compliance with legal requirements
- Schedule and conduct enablement sessions for employees to discuss benefits policies, address challenges, and introduce new insurance offerings
- Organise and manage Annual Well-being Day, coordinating with vendors to provide health check-ups, massages, blood donations, eye check-ups, and meditation sessions, enhancing overall employee wellness
- Handle regular employee tickets and inquiries, resolving issues within SLA by liaising with employees, vendors, and stakeholders
- Develop and update Standard Operating Procedures (SOPs) for new and existing processes to ensure procedural integrity and efficiency.
- Coordinated benefits-related communications with employees, including updates on plan changes, enrollment deadlines, and other pertinent information.
- Managed relationships with vendors, ensuring timely delivery of services and accurate billing practices for all benefit-related activities.
People Operations Specialist
Pegasystems
12.2020 - 12.2023
- Good hands-on experience with handling candidate as well employee experience as have worked with coordinating interviews to provide end-to-end great experience to the candidates who are applying for the new role along with that have handles off-boarding process also end to end
- Key responsibility of pulling termination reports every day and updating in the tracker with new exits and working with exits regarding their exit process
- Sending Exit packet to all the exits, survey mails are shared to only Voluntary exits
- Handled permanent relocation from India and have worked with Global relocating team to help employees complete all the exit formality before time
- Temporarily supported US teams with their large volume of Service request tickets and have resolved within ETA & have also handled invoices for few months which was critical to work with vendors without any escalation
- Working with recruiters to release offer letters and performing on-boarding activities on day 1 when the new candidate joins Pega to provide seamless experience
- Completing Manage pending hires (MPH) a week before the candidate joins which is updating the job info in the system so it reflects on the day of their joining
- Coordinating with Background verification team to complete all new hires background checks are completed
- Daily resolving tickets.
- Managed full-cycle recruitment processes to maintain an efficient talent pipeline for various departments.
- Reduced employee turnover rates by addressing concerns and implementing effective solutions to workplace challenges.
- Conducted exit interviews with departing employees, identifying areas for improvement within the organization''s people operations strategies.
- Collaborated with HR partners to ensure compliance with local, state, and federal labor regulations in all aspects of people operations functions.
- Implemented training programs tailored to individual needs, leading to better skill development among employees.
- Conducted thorough investigations into workplace complaints or disputes, resolving conflicts fairly and professionally.
- Managed benefits administration, ensuring accurate and timely delivery of essential services to employees.
- Enhanced workplace culture through the development of inclusive policies and practices.
- Developed comprehensive onboarding programs for smoother employee transitions and increased retention rates.
- Streamlined HR processes by adopting efficient technology solutions, resulting in improved productivity.
Talent Acquisition Coordinator
Ericsson
05.2019 - 10.2020
- 2Responsible for checking On-boarding formalities such as BGV verifications, relevant documents submission, medical reports before joining of the candidate
- Raising Data Update Request (DUR) for the candidate information to be updated in HRMS system and completing it before ETA
- Creating relevant identification for new hires by raising requests before joining
- Scheduling and coordinating interviews for the relevant profiles once approved by HM
- Screening 20-25 profiles and speaking to candidates based on their skill sets with appropriate details required for hiring
- Sending HR Direct requests for the candidates' information wrongly updated in the HRMS system by taking required approvals
- Closely working for Data Engineers & Data Scientists positions
- Providing & helping candidate with travel reimbursements who come for an interview.
Recruitment Coordinator
Flipkart
09.2017 - 05.2019
- Works closely with job candidates, external recruiters
- Interacting with the business leaders and Understanding the requirement
- Getting 10-15 relevant profiles from various sources like vendors, sourcing center of excellence, LinkedIn, referrals, etc
- Sharing the profiles with the business unit for evaluation
- Once the profiles are shortlisted, interacting with the candidates and start with the interview process
- Connecting with the right set of interviewers and making sure all the interviews are set on a priority basis.
- When it is a hire call, collecting all the candidate details, documents and sharing with the operations team
- Planning, organizing and taking care of all the hiring events in Bangalore and outside the state
- Arranging for travel and accommodation for all new joiners who are not from Bangalore with Travel Team.
- Developed strong relationships with hiring managers, understanding their requirements and providing tailored talent pipelines.
- Organized and hosted successful recruitment events, increasing brand awareness and attracting top talent.
- Supported job fairs, open houses, and recruiting events.
- Confirmed appointments and interviews with job candidates.
Education
MBA -
Alliance University
Bengaluru07.2017
B.E,( I.T) -
Sri Shankaracharya Engineering College
Chattisgarh08.2012
Skills
- Microsoft Excel
- Benefits Administration
- Organizational Skills
- Team Collaboration
- Decision-Making
- Compliance knowledge
- New employee enrollment
- Relationship Building
- Benefits Explanation
- Documentation And Reporting
- Employee Relations
- Termination Procedures
- Payroll coordination
- Special projects
Timeline
Benefit Analysts
Pegasystems
01.2024 - 08.2024
People Operations Specialist
Pegasystems
12.2020 - 12.2023
Talent Acquisition Coordinator
Ericsson
05.2019 - 10.2020
Recruitment Coordinator
Flipkart
09.2017 - 05.2019
MBA -
Alliance University
B.E,( I.T) -
Sri Shankaracharya Engineering College
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