Aastha Jaiswal
New Delhi
Summary
Dynamic and client-focused sales professional with 1.5 years of experience in driving customer engagement and closing deals. Skilled in communication, problem-solving, and cross-functional coordination. Eager to transition into operations & supply chain role where I can leverage my people skills, data-driven thinking, and execution abilities to contribute to business growth and efficiency.
Overview
2
2
years of professional experience
Work History
Outreach Specialist
Bookmychef
12.2024 - 06.2025
- Engaged with clients over calls to understand their chef requirements for private events and daily needs.
- Explained service offerings, including chef categories (Junior, Senior, Expert), cuisines, and event-specific needs.
- Collected event details such as guest count, location, timing, and suggested suitable chef options accordingly.
- Upsold add-on services like cleaning staff and bartenders to enhance customer experience.
- Coordinated with the operations team to ensure smooth chef assignment and service delivery.
- Maintained follow-ups and ensured high customer satisfaction through timely support and communication.
Sales Associate
Chefkart Hospitality Pvt. Ltd.
09.2023 - 11.2024
- Managing trial booking & chefit combos into long-term subscriptions.
- Engaging atleast with 30+ new clients through outbound calls to access needs,recommend services and allocate chefs.
- Actively resolved customer queries through tickets and escalations to ensure operational efficiency & managing 95% customer satisfaction rate.
- Collaborating with cross-functional teams to streamline chef allocation processes and service delivery timely, which boosted operational productivity.
- Achieved a 25% increase in client retention by streamlining sales processes.
- Utilizing basic excel formulas to track daily numbers for performance monitoring
Sales Representative
SBI Card
06.2023 - 09.2023
- Resolved customer complaints and disputes, ensuring satisfaction and loyalty while increasing branch productivity.
- Explained and demonstrated credit card usage on mobile apps, clarifying terms and conditions to customers.
Education
Bachelor of Commerce -
School of Commerce And Banking
Jaipur, India06-2022
Intermediate - Commerce
Christ Jyoti School
Singrauli, India06-2019
High School -
Christ Jyoti School
Singrauli, India06-2018
Skills
MS office
Problem-solving Abilities
Organization skills
Team work
customer relationship building
Analytical skills
Effective communication
Strategic Planning
Accomplishments
- Organized college workshops and seminars enhancing event management skills.
- Interned with Leadershaala, where I was rewarded as start of the month for achieving my sales target
Additional Information
- Successfully led a team of 4 during management absences, ensuring smooth operations and team performance.
- Resolved over 850+ queries monthly:- Effectively addressed and resolved high volume of customer tickets, ensuring smooth operations and contributing to maximum customer satisfactions.
Languages
English
Hindi
Timeline
Outreach Specialist
Bookmychef
12.2024 - 06.2025
Sales Associate
Chefkart Hospitality Pvt. Ltd.
09.2023 - 11.2024
Sales Representative
SBI Card
06.2023 - 09.2023
Bachelor of Commerce -
School of Commerce And Banking
Intermediate - Commerce
Christ Jyoti School
High School -
Christ Jyoti School
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