Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Aastha Jindal

New Delhi
Aastha Jindal

Summary

Detail-oriented professional with over 6 years of extensive experience in project coordination, business development, and customer relationship management across quality assurance, technology, and service industries. Proven track record of serving as a vital link between clients and internal teams, ensuring seamless communication and timely service delivery. Recognized for driving exceptional satisfaction rates through a commitment to understanding client needs and fostering collaborative environments. Passionate about leveraging expertise to enhance operational efficiency and contribute to organizational success.

Overview

6
years of professional experience

Work History

Bureau Veritas

Client Coordinator
06.2022 - Current

Job overview

  • - Act as the primary point of contact for clients, addressing service-related queries, clarifications, and scheduling requirements to ensure end-to-end satisfaction.
  • - Coordinate with internal departments (technical, operations, audit teams) to ensure smooth execution of services in alignment with client timelines and ensuring compliance with Bureau Veritas quality protocols.
  • - Monitor project status and maintain trackers, reports, and updates to keep both clients and internal teams aligned on deliverables and timelines.
  • - Resolve client escalations promptly by identifying root causes and collaborating with internal teams to deliver solutions that align with quality and compliance standards.
  • - Prepare and dispatch audit schedules, certificates, and reports post-service completion in coordination with operations and compliance teams.
  • - Support internal audits and team meetings by compiling client-related data, feedback, and service gaps to drive continuous improvement.
  • - Contribute to process streamlining efforts by identifying repetitive issues and recommending improvements to reduce delays and enhance client engagement.

AstroVedha Shastra Pvt. Ltd.

Relationship Manager
03.2021 - 07.2025

Job overview

  • - Managed key client accounts, delivering personalized solutions to enhance customer satisfaction.
  • - Implemented a structured feedback system, improving service quality and retention rates.
  • - Mentored new team members in customer engagement and product knowledge.

Konstant Infotech

Business Development Executive
10.2020 - 07.2025

Job overview

  • - Identified new business opportunities, expanding the client base.
  • - Conducted in-depth market research and provided data-driven recommendations.
  • - Collaborated with the sales team to optimize client outreach strategies.

Guruji Astro App

Community Manager
11.2019 - 07.2025

Job overview

  • - Oversaw online communities, ensuring high engagement and user satisfaction.
  • - Strengthened brand presence through strategic social media initiatives.

Hoach App

Social Media Intern
08.2019 - 07.2025

Job overview

  • - Developed content strategies to increase online followers and user engagement.
  • - Executed campaigns to enhance brand visibility and awareness.

Education

JD Institute of Fashion Technology

Fashion Designing
12.2019

New Green Field School (CBSE)

Humanities
12.2016

Skills

  • Understanding of compliance standards and audit processes
  • Proficiency in MS Office, Excel, PowerPoint, Google Suite
  • Client relationship building
  • Check processing
  • Inter-department collaboration
  • Scheduling and planning
  • Time management expertise
  • Account management

Timeline

Client Coordinator

Bureau Veritas
06.2022 - Current

Relationship Manager

AstroVedha Shastra Pvt. Ltd.
03.2021 - 07.2025

Business Development Executive

Konstant Infotech
10.2020 - 07.2025

Community Manager

Guruji Astro App
11.2019 - 07.2025

Social Media Intern

Hoach App
08.2019 - 07.2025

New Green Field School (CBSE)

Humanities

JD Institute of Fashion Technology

Fashion Designing

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Aastha Jindal