Aastha Singh
Hospitality Student
Faridabad
Summary
Proactive Hospitality Management graduate with a strong passion for excellence and a disciplined approach to problem-solving. Expertise in service excellence and operational efficiency within the service industry provides a solid foundation for transitioning into a broader management role. Eager to integrate a customer-centric perspective with the rigorous business framework of an MBA, driving impactful results and fostering exceptional team performance. Committed to leveraging skills and knowledge to enhance organizational success in dynamic environments.
Overview
2
2
Languages
Work History
Intern
Taj Group Of Hotels
07.2024 - 10.2024
Completed cross-functional training across the Front Office, Food & Beverage (Masala Bay/The Atrium), and Housekeeping, gaining a 360-degree view of luxury hotel operations. Mastered IHCL’s signature "Tajness" service philosophy, delivering personalized guest experiences for high-net-worth individuals and international delegates, adhering to LQA (Leading Quality Assurance) standards.
I shadowed managers in handling complex guest grievances, developing a high degree of emotional intelligence, and professional diplomacy. Enhanced guest satisfaction by promptly addressing concerns and resolving issues.
Education
BSc. H&HA -
IHMCTAN Mumbai
Mumbai01.2026
Sr. SECONDARY - Science Stream
EICHER SCHOOL FARIDABAD
Faridabad01.2023
SECONDARY - undefined
EICHER SCHOOL FARIDABAD
Faridabad01.2021
Skills
- Management Skills
- Innovative thinking
- Analytical reasoning
- Team leadership
- Microsoft Word
- Adaptable learner
- Cross-functional teamwork
- Interpersonal and social skills
- Effective multitasking
- Detail-oriented approach
Accomplishments
- Gold medalist at national level hospitality competition
- Director of Publications at the rotaract club of IHM Mumbai
- Recorded a TED speech for TEDx community
- Trained Bharatnatyam dancer
- Published 2 books at the age of 20 and 17 respectively
- Awarded by government organization for hindi poetry
- Part of the organizing committee for the Spic Macay’s program- VIRASAT
Extra Curricular Achievements
Gold medalist at national level hospitality competition Director of Publications at the rotaract club of IHM Mumbai Recorded a TED speech for TEDx community Trained Bharatanatyam dancer Trained at Taj- Lands End Bandra Published 2 books at the age of 20 and 17 respectively Awarded by government organization for hindi poetry Part of the organizing committee for the Spic Macay's program- VIRASAT
Hobbies
- Painting
- adventure sports
- poetry
- socializing
Timeline
Intern
Taj Group Of Hotels
07.2024 - 10.2024
Sr. SECONDARY - Science Stream
EICHER SCHOOL FARIDABAD
SECONDARY - undefined
EICHER SCHOOL FARIDABAD
BSc. H&HA -
IHMCTAN Mumbai