Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aathira Ashok

Ernakulam

Summary

An enthusiastic professional with strong interpersonal skills, eager to deliver excellent passenger service and contribute to a dynamic airport operations team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Student Recruitment Officer

Institute of Health and Nursing Australia
10.2023 - 03.2025
  • Guided and supported students through admissions and enrollment processes.
  • Maintained strong customer relations and assisted with course info, documentation, and applications.
  • Assessed applicants and provided timely responses to inquiries.
  • Conducted remote and face-to-face consultations.
  • Collaborated with faculty and administrative teams to ensure smooth, policy-compliant admissions.

Security Officer

Indigo Interglobe Aviation Limited
05.2022 - 04.2023
  • Ensured passenger safety and compliance with aviation regulations.
  • Assisted with check-in, boarding, and baggage handling.
  • Provided customer service in a high-pressure airport environment.
  • Supported VIPs, unaccompanied minors, elderly, and special-needs passengers.
  • Coordinated with airside staff, airport authorities, and ground teams.
  • Maintained service standards with clear communication, problem-solving, and adaptability.

Education

BBA - Aviation Management

Nehru College of Aeronautics And Applied Sciences
Coimbatore, Tamilnadu
06.2020

Higher Secondary - undefined

Sacred Heart HSS
Ernakulam, Kerala
03.2017

High School - undefined

Panagad VHSS
Ernakulam, Kerala
03.2015

Skills

  • Customer Service
  • Passenger Assistance
  • Communication
  • Interpersonal Skills
  • Shift Management
  • Time Management
  • Problem Solving
  • Decision Making
  • Workplace Adaptability

Certification

  • IATA
  • Amadeus

Languages

English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Elementary (A2)
Hindi
Beginner (A1)

Timeline

Student Recruitment Officer

Institute of Health and Nursing Australia
10.2023 - 03.2025

Security Officer

Indigo Interglobe Aviation Limited
05.2022 - 04.2023

BBA - Aviation Management

Nehru College of Aeronautics And Applied Sciences

Higher Secondary - undefined

Sacred Heart HSS

High School - undefined

Panagad VHSS
Aathira Ashok