Aatman Mishra
Lucknow
Summary
Energetic and empathetic individual with knack for effective communication and problem-solving. Possesses fundamental understanding of customer service principles and adept at utilizing digital tools and software. Committed to fostering positive customer experiences and resolving inquiries efficiently.
Overview
2
2
years of professional experience
Work History
Customer-service-officer
Appshree Ventures Pvt. Ltd.
08.2022 - 10.2024
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Assisted call-in customers with questions and orders.
Education
B.Com - Commerce
National P.G. College
Lucknow06-2022
Skills
- Customer support
- Complaint handling
- Product sales
- Business development
- Critical thinking
- Customer relationship management (CRM)
- Follow-up skills
- Microsoft Excel
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Customer-service-officer
Appshree Ventures Pvt. Ltd.
08.2022 - 10.2024
B.Com - Commerce
National P.G. College
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