Aatman Thakore
Logistics & Supply Chain
Mumbai
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
Work History
Senior Manager-Strategy
SAR Transport Pvt Ltd
5 2024 - Current
- Strategy Lead in the CEO's office, driving initiatives for 5X growth (INR1000 Cr to 5000 Cr) in 3 years
- Spearheading company-wide business and IT transformation, enhancing ERP & CRM systems and implementing software for all SAR product offerings
- Instrumental in re-designing business processes, improving productivity and transparency through KPI dashboards
- Re-structuring and manpower planning to improve productivity of designated departments
- Executing sales campaigns to grow and retain accounts, achieving key targets
Performance Manager – Logistics Services
Maersk Line India Pvt Ltd
02.2023 - 04.2024
- Periodic Training & Managing the CRM- Salesforce.com in terms of governance and administration
- Creation and maintenance of SOP, facilitate enhancements, new developments & problem solve
- Running Business Intelligence Dashboards through Pipeline dashboards on Power Bi
- Weekly pipeline management discussion with various Sales leaders to drive adherence and discipline
- Regular checks on the pipeline data quality with respect to various hygiene parameters
- Driving various marketing Campaigns through the CRM tool
- Performance Management- with the help of reports and dashboards, ensure smooth performance management reviews and streamlined
- Ensure adherence to sales quality standards, pipeline guidelines and hygiene and driving implementation and adoption of sales processes
- Drive lead generation & identification in focus products
- Aligning the Sales Operating System to the Maersk Operating System
- Drive Sales target setting and performance managing the sales team towards pipeline targets through relevant dashboards and data visibility tools
- Drive network engagement - across areas to monitor pipeline strength as measured against network GP area targets
- Own the data and narratives for all key management review meetings like the Weekly /Monthly & Quarterly Business Reviews
- Anchor area customer model ship for long term contracts & be a part of the strategy design along with product teams, provide forward looking insights on top customers
- Drive Area business plan outcomes
Head of Sales Performance, Training & Marketing-India
DHL Global Forwarding Pvt Ltd
04.2018 - 01.2023
- PMO for deployment of CRM- Sales Force in APAC region
- Part of the Global Implementation Team rolling out the CRM to 150+ countries across the DGF Network
- Aligned with IT teams to customize the Sales force tool according to the Business requirements of DGF
- Lead and develop the team to deliver timely and quality analysis which informs insights and recommend actions to drive sales
- Sales Operations & Sales Steering: Develop Sales Process & define Performance Management Matrix
- Design and develop reports to measure KPI's and work with Cluster Heads to improve performance
- Working as “Centre of Excellence” by evaluating data for creating way forwards
- Key Account Management: Rate Quotation/Agreement, Customer Retention
- Using internal data along with the market & competitor research to help drive sales strategy
- Maximize efficiency of the sales process to ensure high team performance
- Maintaining Sales KPI’s & assist the TOP Management in business reporting
- Work with leadership teams across sales to provide key solutions to drive high performance
- Monitor and interpret regular reports to identify business opportunities and provide the leadership team with risk benefit analysis
- Formulate Sales Budgets and Develop various Incentive Schemes
- Sales Forecast/Lane Analysis/Churn Analysis/Pipeline Management /Customer P&L
- Work cross functionally to pro-actively and systematically launch multiple campaigns
- Conduct Training and Drive discipline amongst the team on various Sales Performance Tools (CRM, Quote Shop Tool)
- Conduct countrywide Sales Trainings sessions on Effective Selling Techniques
- Country Deployment of New Sales Tool- CRM (Sales Force), Quotation Tools
- Marketing: Design & run internal /external campaigns & customer events
Deputy Manager - Air Exports
Kuehne+Nagel Pvt Ltd
06.2017 - 03.2018
- Ensure seamless execution of air shipments and managing escalations if any
- Vendor and contract management with airlines, transporters and custom brokers
- Support sales team in customer retention and new business development
- Assist the central pricing team in procuring freight and transportation rates
Manager - RFQ support
DHL Global Forwarding Pvt Ltd
07.2014 - 05.2017
- Analyzing customer requirement and provide market aligned rates and solutions with inputs from product teams
- Maintain and publish MIS report for the country bid team
Business Development Analyst/ Co-ordinator
DHL Global Forwarding Pvt Ltd
07.2012 - 07.2014
- Assisting sales team in various BI related activities
- Publish Sales Channel dashboards for senior management
- Support sales team on the quotation tool
- Preparation monthly and quarterly business review deck
Senior Executive - Air Freight
Kuehne+Nagel Pvt Ltd
07.2010 - 07.2012
- Account Management for Key Air Freight customers
- Supporting the Pricing Team on procurement of rates from multiple vendors
- Seamless Execution of Air Freight Shipments
Management Trainee
Kuehne+Nagel Pvt Ltd
07.2009 - 06.2010
- Certified with a Diploma in Freight Forwarding (Import & Export) and Logistics based on UNESCAP Manual from Kuehne+Nagel Pvt Ltd.
Education
MBA - Operations
Chetana's RK Institute of Management And Research
07.2007 - 03.2009
Bachelor in Engineering - Chemical
DJ Sanghvi College of Engineering
07.2002 - 05.2006
Skills
Data-driven decision-making
Accomplishments
- Stood 2nd in the Management Trainee Program held in Kuehne+Nagel Pvt. Ltd from 2009 to 2010.
- Awarded the Achiever of the Quarter in Q2 of 2013 & Q2 of 2014 by DHL Global Forwarding Pvt Ltd.
- Won the award for Best Sales Support of the Year in 2013.
- Implemented Contract Migration training module(SAP) in 2014 in India supporting the New Forwarding Environment initiative of DHL.
- Won the Rising Star Award in 2016 for Outstanding Performance in the RFQ Team.
- Green Belt Certified Six Sigma Specialist.
- PMO for deployment of New CRM- Sales Force & Quotation tools in DGF.
Timeline
Performance Manager – Logistics Services
Maersk Line India Pvt Ltd
02.2023 - 04.2024
Head of Sales Performance, Training & Marketing-India
DHL Global Forwarding Pvt Ltd
04.2018 - 01.2023
Deputy Manager - Air Exports
Kuehne+Nagel Pvt Ltd
06.2017 - 03.2018
Manager - RFQ support
DHL Global Forwarding Pvt Ltd
07.2014 - 05.2017
Business Development Analyst/ Co-ordinator
DHL Global Forwarding Pvt Ltd
07.2012 - 07.2014
Senior Executive - Air Freight
Kuehne+Nagel Pvt Ltd
07.2010 - 07.2012
Management Trainee
Kuehne+Nagel Pvt Ltd
07.2009 - 06.2010
MBA - Operations
Chetana's RK Institute of Management And Research
07.2007 - 03.2009
Bachelor in Engineering - Chemical
DJ Sanghvi College of Engineering
07.2002 - 05.2006
Senior Manager-Strategy
SAR Transport Pvt Ltd
5 2024 - Current
Similar Profiles
Shikha RanaShikha Rana
Deputy Manager- Air Export Pricing & Inside Sale at Continental Carriers Pvt Ltd / HV Freight Pvt LtdDeputy Manager- Air Export Pricing & Inside Sale at Continental Carriers Pvt Ltd / HV Freight Pvt Ltd
Bhavesh ShahBhavesh Shah
Accounts Manager at ENAM Holdings Pvt. Ltd.Accounts Manager at ENAM Holdings Pvt. Ltd.
GEETHA NARAYANASWAMYGEETHA NARAYANASWAMY
Assistant Manager, Customer Service at SAR TRANSPORT SYSTEM PVT LTDAssistant Manager, Customer Service at SAR TRANSPORT SYSTEM PVT LTD