Aatman Thakore
Logistics & Supply Chain
Mumbai
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
Work History
Senior Manager-Strategy
SAR Transport Pvt Ltd
5 2024 - Current
- Strategy Lead in the CEO's office, driving initiatives for 5X growth (INR1000 Cr to 5000 Cr) in 3 years
- Spearheading company-wide business and IT transformation, enhancing ERP & CRM systems and implementing software for all SAR product offerings
- Instrumental in re-designing business processes, improving productivity and transparency through KPI dashboards
- Re-structuring and manpower planning to improve productivity of designated departments
- Executing sales campaigns to grow and retain accounts, achieving key targets
Performance Manager – Logistics Services
Maersk Line India Pvt Ltd
02.2023 - 04.2024
- Periodic Training & Managing the CRM- Salesforce.com in terms of governance and administration
- Creation and maintenance of SOP, facilitate enhancements, new developments & problem solve
- Running Business Intelligence Dashboards through Pipeline dashboards on Power Bi
- Weekly pipeline management discussion with various Sales leaders to drive adherence and discipline
- Regular checks on the pipeline data quality with respect to various hygiene parameters
- Driving various marketing Campaigns through the CRM tool
- Performance Management- with the help of reports and dashboards, ensure smooth performance management reviews and streamlined
- Ensure adherence to sales quality standards, pipeline guidelines and hygiene and driving implementation and adoption of sales processes
- Drive lead generation & identification in focus products
- Aligning the Sales Operating System to the Maersk Operating System
- Drive Sales target setting and performance managing the sales team towards pipeline targets through relevant dashboards and data visibility tools
- Drive network engagement - across areas to monitor pipeline strength as measured against network GP area targets
- Own the data and narratives for all key management review meetings like the Weekly /Monthly & Quarterly Business Reviews
- Anchor area customer model ship for long term contracts & be a part of the strategy design along with product teams, provide forward looking insights on top customers
- Drive Area business plan outcomes
Head of Sales Performance, Training & Marketing-India
DHL Global Forwarding Pvt Ltd
04.2018 - 01.2023
- PMO for deployment of CRM- Sales Force in APAC region
- Part of the Global Implementation Team rolling out the CRM to 150+ countries across the DGF Network
- Aligned with IT teams to customize the Sales force tool according to the Business requirements of DGF
- Lead and develop the team to deliver timely and quality analysis which informs insights and recommend actions to drive sales
- Sales Operations & Sales Steering: Develop Sales Process & define Performance Management Matrix
- Design and develop reports to measure KPI's and work with Cluster Heads to improve performance
- Working as “Centre of Excellence” by evaluating data for creating way forwards
- Key Account Management: Rate Quotation/Agreement, Customer Retention
- Using internal data along with the market & competitor research to help drive sales strategy
- Maximize efficiency of the sales process to ensure high team performance
- Maintaining Sales KPI’s & assist the TOP Management in business reporting
- Work with leadership teams across sales to provide key solutions to drive high performance
- Monitor and interpret regular reports to identify business opportunities and provide the leadership team with risk benefit analysis
- Formulate Sales Budgets and Develop various Incentive Schemes
- Sales Forecast/Lane Analysis/Churn Analysis/Pipeline Management /Customer P&L
- Work cross functionally to pro-actively and systematically launch multiple campaigns
- Conduct Training and Drive discipline amongst the team on various Sales Performance Tools (CRM, Quote Shop Tool)
- Conduct countrywide Sales Trainings sessions on Effective Selling Techniques
- Country Deployment of New Sales Tool- CRM (Sales Force), Quotation Tools
- Marketing: Design & run internal /external campaigns & customer events
Deputy Manager - Air Exports
Kuehne+Nagel Pvt Ltd
06.2017 - 03.2018
- Ensure seamless execution of air shipments and managing escalations if any
- Vendor and contract management with airlines, transporters and custom brokers
- Support sales team in customer retention and new business development
- Assist the central pricing team in procuring freight and transportation rates
Manager - RFQ support
DHL Global Forwarding Pvt Ltd
07.2014 - 05.2017
- Analyzing customer requirement and provide market aligned rates and solutions with inputs from product teams
- Maintain and publish MIS report for the country bid team
Business Development Analyst/ Co-ordinator
DHL Global Forwarding Pvt Ltd
07.2012 - 07.2014
- Assisting sales team in various BI related activities
- Publish Sales Channel dashboards for senior management
- Support sales team on the quotation tool
- Preparation monthly and quarterly business review deck
Senior Executive - Air Freight
Kuehne+Nagel Pvt Ltd
07.2010 - 07.2012
- Account Management for Key Air Freight customers
- Supporting the Pricing Team on procurement of rates from multiple vendors
- Seamless Execution of Air Freight Shipments
Management Trainee
Kuehne+Nagel Pvt Ltd
07.2009 - 06.2010
- Certified with a Diploma in Freight Forwarding (Import & Export) and Logistics based on UNESCAP Manual from Kuehne+Nagel Pvt Ltd.
Education
MBA - Operations
Chetana's RK Institute of Management And Research
07.2007 - 03.2009
Bachelor in Engineering - Chemical
DJ Sanghvi College of Engineering
07.2002 - 05.2006
Skills
Data-driven decision-making
Organizational Development
Innovation management
Competitive intelligence
Accomplishments
- Stood 2nd in the Management Trainee Program held in Kuehne+Nagel Pvt. Ltd from 2009 to 2010.
- Awarded the Achiever of the Quarter in Q2 of 2013 & Q2 of 2014 by DHL Global Forwarding Pvt Ltd.
- Won the award for Best Sales Support of the Year in 2013.
- Implemented Contract Migration training module(SAP) in 2014 in India supporting the New Forwarding Environment initiative of DHL.
- Won the Rising Star Award in 2016 for Outstanding Performance in the RFQ Team.
- Green Belt Certified Six Sigma Specialist.
- PMO for deployment of New CRM- Sales Force & Quotation tools in DGF.
Timeline
Performance Manager – Logistics Services
Maersk Line India Pvt Ltd
02.2023 - 04.2024
Head of Sales Performance, Training & Marketing-India
DHL Global Forwarding Pvt Ltd
04.2018 - 01.2023
Deputy Manager - Air Exports
Kuehne+Nagel Pvt Ltd
06.2017 - 03.2018
Manager - RFQ support
DHL Global Forwarding Pvt Ltd
07.2014 - 05.2017
Business Development Analyst/ Co-ordinator
DHL Global Forwarding Pvt Ltd
07.2012 - 07.2014
Senior Executive - Air Freight
Kuehne+Nagel Pvt Ltd
07.2010 - 07.2012
Management Trainee
Kuehne+Nagel Pvt Ltd
07.2009 - 06.2010
MBA - Operations
Chetana's RK Institute of Management And Research
07.2007 - 03.2009
Bachelor in Engineering - Chemical
DJ Sanghvi College of Engineering
07.2002 - 05.2006
Senior Manager-Strategy
SAR Transport Pvt Ltd
5 2024 - Current