Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Hobbies and Interests
Timeline
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Aatmikaa Pal

Gurugram

Summary

Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Consultant

Sofology, DFS Group
01.2022 - 09.2022
  • I worked as a Sales Consultant/advisor for the Sofology (part of DFS) at its newly opened Bristol store.
  • The company specializes in elite furniture market segment and provides customers with outstanding experience with one of the best furniture stores in the UK.
  • During my tenure there, I achieved the highest KPI's and my rapport with the seniors has been exceptional.
  • My highest sale up to date today has been GBP10000 and have always been a star performer.
  • Assisted in visual merchandising efforts, creating appealing displays that attracted customers and boosted sales.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Participated in promotional events to engage potential customers and showcase store offerings.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Increased sales and customer satisfaction through personalized servicing.
  • Developed strong rapport with customers and created positive impression of business.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Guest Services Host

The Mall Cribbs Causeway
09.2021 - 11.2021
  • I worked as a Guest Services Host for the company Incentive FM at the Mall Cribbs Causeway
  • It is a management company which specializes in consultancy, cleaning services, catering to the organizations
  • My job there was to attend the customers and provide them with the outstanding services which would provide them with the excellent shopping experience
  • I have the experience of working at the accessibility for the disabled customers as well thus know how to operate the access scooters, manual and electric wheelchairs.
  • Streamlined check-in and check-out processes for improved efficiency and reduced wait times for guests.
  • Managed reservations system, maintaining accuracy, and ensuring seamless guest experiences upon arrival.
  • Created welcoming and comfortable environment for guests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Sales Representative

K&D Enterprises
04.2018 - 02.2020
  • K&D Enterprises is one of the few companies in New Delhi which deals in the golf cart accessories.
  • For work, I traveled to meet new prospective clients and communicated about the spare parts of the golf carts.
  • I was very punctual in paperwork and timely delivery of accessories.
  • My work usually involved around explaining the customers about the new products and keep a record of the demand.
  • I successfully managed to deliberately increase the sales of the company and achieve and even exceed monthly targets.
  • I also possess skill knowledge of MS Office as I constantly made power point presentations to showcase our products to the clients.
  • Developed and implemented sales strategies to increase profits.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided professional services and support in a dynamic work environment.
  • Developed and maintained courteous and effective working relationships.

Education

Master of Science - International Business Management

University of Bristol
Bristol, United Kingdom
12.2023

Bachelor of Arts - Indian History, Political Science

University of Delhi
New Delhi, India
06.2017

Intermediate -

Kendriya Vidyalaya HBK-2, Dehradun
Dehradun, India
01.2014

Skills

  • Customer Assistance
  • Customer Relationship Building
  • Promotional Planning
  • Meeting Sales Goals
  • Lead Generation
  • POS Software
  • Leadership
  • Network Development
  • Computer Proficiency and Microsoft Office
  • Problem-solving
  • Communication
  • Interpersonal
  • Marketing

Certification

  • META Social Media Marketing Professional Certificate, 2022
  • Certificate in Mass Communication, University of Delhi, 2014, 9 months, Content Writing, Photography, Journalism, News Writing, Print and Electronic Media, Expedition to Agrasen ki Baoli
  • Certificate in Digital Marketing, 2020, Studied basics of B2B and B2C marketing strategies
  • Diploma in Indian Classical Music, 2009, 2014, Learnt music for 6 years and performed at various Indian festivals and concerts

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

References

References on request

Hobbies and Interests

  • Sports
  • Art
  • Music
  • Reading
  • Writing
  • Cooking

Timeline

Sales Consultant

Sofology, DFS Group
01.2022 - 09.2022

Guest Services Host

The Mall Cribbs Causeway
09.2021 - 11.2021

Sales Representative

K&D Enterprises
04.2018 - 02.2020

Master of Science - International Business Management

University of Bristol

Bachelor of Arts - Indian History, Political Science

University of Delhi

Intermediate -

Kendriya Vidyalaya HBK-2, Dehradun

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