Aatraiya Kumar Gupta
GREATOR NOIDA WEST
Summary
Dynamic Clinical MRI Application Specialist with a proven track record at Wipro GE Healthcare Pvt India Ltd, where I excelled in customer product education and technical support. Leveraged clinical marketing skills to enhance customer satisfaction, implementing cutting-edge solutions with a blend of technical expertise and exceptional interpersonal abilities. Achieved notable success in cross-functional team collaboration and clinical application implementation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical MRI Application Specialist
Wipro GE Healthcare Pvt india Ltd
02.2020 - Current
- Coordinated with customer to identify and address customer needs for MRI troubleshooting for smooth handover (post-sale).
- Provided technical support for clinical applications to end users, and answered clinical application questions with detailed explanations and examples.
- Maintained up-to-date knowledge of industry trends in order to recommend new technologies that can enhance customer experience and delight.
- Collaborated with stakeholders on requirements gathering sessions to ensure desired outcomes were achieved through the use of technology solutions.
- Worked successfully with cross functional team to accomplish goals and address issues related to our products and services, exceeded customer satisfaction by finding creative solutions to problems.
Assistant Manager (MRI Application)
Philips India Ltd
11.2016 - 02.2020
Senior MRI Technologist
SRMS FUNCTIONAL IMAGING & Center
07.2015 - 11.2016
Radio-Diagnosis Technologist
Homi Bhabha Cancer Hospital (TMH)
11.2014 - 06.2015
Application Specialist (Ultrasound)
Trivitron Healthcare Pvt Ltd
04.2011 - 10.2012
Education
Master of Business Administration (MBA) - Finance & marketing
Swami Vivekanand Subharti University
01.2024
M.Sc. - Medical Technology (M.R.I)
Symbiosis Institute of Health Sciences
Pune01.2013
Diploma in Biomedical Instrumentation -
Symbiosis Institute of Health Sciences
Pune01.2011
B.Sc. - Medical Technology(Imaging Sciences)
Symbiosis Institute of Health Sciences
Pune01.2011
12th std - Science
City Montessori School
Lucknow01.2008
10th std - Science
City Montessori School
Lucknow01.2006
Skills
- Customer Product education
- Product demonstrations
- Technical support
- Clinical Marketing
- Clinical Application implementation
Achievements and activities
Two months project work on M.R.I artifacts with Siemens Healthcare Mumbai.
Personal Information
- Date of Birth: 11/13/88
- Gender: Male
- Marital Status: Married
References
Mr Wagh, Technical Officer, TATA MEMORIAL HOSPITAL, Mumbai, Maharashtra, 9869526407
Disclaimer
I hereby declare that the information furnished above is true & correct to the best of my knowledge and belief.
Currentstatus
Clinical Sales Specialist MRI
Areas Of Interest
- Latest development in field of MRI
- MRI Procedures
Accomplishments
Awarded TOP Performance in commercial Enabler Role.
Certification
- Participation in the ideation contest around NON Game Time engagement for Shatranj:Customer Delight-Driving loyalty & Customer Centric Culture
Timeline
Clinical MRI Application Specialist
Wipro GE Healthcare Pvt india Ltd
02.2020 - Current
Assistant Manager (MRI Application)
Philips India Ltd
11.2016 - 02.2020
Senior MRI Technologist
SRMS FUNCTIONAL IMAGING & Center
07.2015 - 11.2016
Radio-Diagnosis Technologist
Homi Bhabha Cancer Hospital (TMH)
11.2014 - 06.2015
Application Specialist (Ultrasound)
Trivitron Healthcare Pvt Ltd
04.2011 - 10.2012
- Participation in the ideation contest around NON Game Time engagement for Shatranj:Customer Delight-Driving loyalty & Customer Centric Culture
Master of Business Administration (MBA) - Finance & marketing
Swami Vivekanand Subharti University
M.Sc. - Medical Technology (M.R.I)
Symbiosis Institute of Health Sciences
Diploma in Biomedical Instrumentation -
Symbiosis Institute of Health Sciences
B.Sc. - Medical Technology(Imaging Sciences)
Symbiosis Institute of Health Sciences
12th std - Science
City Montessori School
10th std - Science
City Montessori School
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