Aayush Vashist

Sprinklr empowers leading global corporations to elevate customer and supporter satisfaction by offering a cutting-edge business-to-business software-as-a-service (B2B SaaS) platform centered around customer experience management, incorporating advanced AI and real-time models.

• Within Sprinklr, I served as a product documentation writer, responsible for developing various materials essential to the product, including operational instructions, guidelines, disclaimers, and other pertinent information.
• Moreover, my role involved overseeing Sprinklr's Knowledge Base, which encompassed a wide range of documents such as the Quick Start Guide, User Manual, Installation Manual, Troubleshooting Manual, Release Notes, Case Studies, and White Papers.
• In addition to creating product documentation, I actively contributed to competitive research, product adoption and onboarding efforts, and cross-functional collaboration, supporting the product managers in these areas.

Oversees the management of social media channels, campaigns, and team members to cultivate an interactive audience experience and enhance overall audience satisfaction. Collaborates with diverse company departments to effectively promote the brand across social media platforms.

Collaborating with a team of skilled professionals to produce compelling and cohesive written content that resonates with diverse audiences.