Aayush Arora

Maintain long-lasting relationships with existing and new customers through exceptional pre and after-sales service.
Identify sales leads, create, and maintain strong client relationships.
Analyze market trends, develop sales plans to increase brand awareness.
Deliver customer presentations, attend sales meetings, and partner conferences.
Organize sales promotional programs and participate in exhibitions for greater brand visibility.
Strengthen sales relationship management and provide technical sales support.
Lead a larger region and manage a global sales team.
Drive sales through credit card, POS, home loan, car loan, and education loan channels.
Formulate, direct, and coordinate marketing activities and policies to promote services

• Onboarded and managed hospital partnerships for Pristyncare, serving as the point of contact and driving an average monthly revenue generation of ₹1.00 crore from Proctology Bangalore.
• Expanded patient access by successfully onboarding 10 general surgery doctors to develop category-appropriate 150 surgeries frequency per month.
• Exceeded targets by achieving 125% growth in the proctology department.
• Led a high-performing sales team of 15 coordinators and 3 Team leaders optimizing day-to-day performance to achieve MOM targets.
• Orchestrated lead generation efforts by liaising with the Marketing Lead, optimizing CAC and CPL. Conducted impactful audits on Ad campaigns, collaborated with SEO team to boost organic lead quality, and successfully drove high-value Google leads.
• Collaborated with a cross functional team like technology, product, marketing, and city ops teams for seamless execution of daily operations.
• Improved the overall surgery numbers by increasing the insurance conversion from 58% to 80% by applying the cohort approach.

• Increased international business by 40%, achieving growth from zero to 120 surgeries in Bangladesh's cash market.
• Managed P&L, driving month-over-month revenue growth from ₹5 lakhs to ₹80 lakhs, aligning with projections.
• Onboarded 20 hospitals at competitive rates and recruited 10 skilled doctors, establishing a robust supply chain framework.
• Reduced cost per lead by 40%, lowering CPL from ₹250 to an average of ₹150 through video campaigns.
• Implemented product training, call monitoring, and micro-management reviews, enhancing team performance and conversion rates.

• Spearheaded Proctology Department in Delhi NCR and Dhaka, driving revenue generation and business growth.
• Managed a team of 8, achieving average of 80 surgeries monthly and generating revenue of 55 lakh.
• Collaborated with three hospitals in NCR for CGHS and DGHS cases, increasing surgeries by over 20 and generating 12 lakh in revenue.
• Coordinated cross-departmental initiatives to enhance patient experience and streamline operational processes.

• Plan & oversee business development efforts for Delhi/NCR by cold calling more than 200 unique patients per day by maintaining 140 minutes talk time.
• Generated an average revenue of 15 lakhs per month and YTD overall growth achievement of 117%.
• Understand Patient profiles and problems to explain the benefits of services along with hand-holding of more than 7.5k+ patients throughout their journey.

• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
• Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships
• Resolved customer complaints promptly, restoring trust and maintaining brand reputation

• Sold more than 150+ holiday packages (Fixed departures & customised packages), tours, staycation in UAE, Europe, Africa and Euroasia
• Frequently earned recognition as top sales performer for selling packages to 620 passengers in 5 months and rewarded with a fam trip to Dubai
• To handle all domestic & international ticket issues for B2B and B2C client