Aayush Maliye
Telecaller
Mumbai
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Store Supervisor
Route 66 Mumbai
Mumbai
09.2023 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered product questions and assisted customers in selection and checkout.
- Answered questions about store policies and addressed customer concerns.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Organized shift meetings to communicate and resolve issues for night operations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Oversaw financial operations by monitoring expenses and reconciling bank statements.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Freelance Consultant
Car Dealer
Mumbai
03.2020 - 05.2022
- Collaborated closely with clients to better understand entire project scope.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Supported clients with business analysis, documentation, and data modeling.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Onboarded and managed new client accounts to boost retention rates.
- Automated system e-commerce features to improve client sales.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Aligned closely with business owners and employees to gather information and gain operational insight.
Tech Mahindra
Telecaller
Mumbai
09.2018 - 08.2019
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
Education
B.A 1st Year - Bachelor of Arts
Tyawade College
Koradi Nagpur 01.2017 - 01.2018
Skills
Employee management
Merchandising
Process and procedure development
Merchandising operations
Marketing strategy
Good Telephone Etiquette ko
Active Listening
Teambuilding
Organization and Time Management
Distribution center management
Timeline
Store Supervisor
Route 66 Mumbai
09.2023 - Current
Freelance Consultant
Car Dealer
03.2020 - 05.2022
Tech Mahindra
Telecaller
09.2018 - 08.2019
B.A 1st Year - Bachelor of Arts
Tyawade College
01.2017 - 01.2018