Aayush Saxena
Assistant Manager Sales
2486, Sachiwalya Nagar, Khushi Enclave, Near 12 Miles Tonk Road, Jaipur
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists regional head with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Manager
Cardekho (Gaadi Store)
Jaipur
02.2021 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Drove business growth 37% and leveraged boost to control production costs and increase profit margins.
- Developed monthly team action plans and monitored progress.
- Worked with company's recruiters to attract talented individuals for sales positions.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
- Coached sales team both collectively and individually to help each employee achieve monthly goals.
- Ran weekly inventory reports to verify highest grossing products were properly stocked and readily available.
- Designed innovative market strategy to boost market penetration, increasing operating profit margin by 12% in 3 Months.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Hired, trained and motivated sales and marketing professionals.
- Expanded territories through customized mentoring, streamlined operations and personalized business relationships.
- Held weekly meetings with director to identify techniques to overcome sales obstacles.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Conducted daily effective sales huddles with 37 person team to focus on behaviors that would convert to sales.
- Conducted weekly sales meetings to discuss business opportunities and strategies and alleviate issues.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Liaised between customers and product development team to recommend product improvements.
- Generated sales report to help upper management make effective decisions and sales plans.
- Researched new products and services to drive revenue and support short- and long-term strategies.
- Managed and developed sales team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Coordinated office operations and kept store in compliance with company standards.
- Reviewed and analyzed operational records and reports to project sales and determine profitability.
- Identified and hired exceptional candidates to fill key sales roles and strengthen revenue development.
- Assisted sales team with completing customer transactions and managing issues.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Facilitated business by implementing practical networking techniques.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Grew retail sales volume in assigned territory 9% through strategic budgeting and product promotion.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Helped build and review master service agreements for work eligibility.
- Directed initiatives to achieve regulatory compliance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Reviewed shift reports to understand current numbers and trends.
- Partnered with vendors and suppliers to effectively manage and budget.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Defined locations, dealers and investors to drive product sales and foster brand expansion.
- Introduced new inventory management.
- Improved customer experience by creating custom showrooms across retail locations.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Established and maintained operational standards for 6 locations.
- Grew market share by building strong vendor network and customer-oriented retail store and services.
Dealer Relationship Manager
OLX Autos
Jaipur
11.2019 - 10.2020
- Implemented systems and procedures to increase sales.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Facilitated business by implementing practical networking techniques.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Consistently achieved top ranking in revenue and profit growth.
- Successfully convinced clients to purchase instead of leasing to minimize losses to competitors and extend individual client investments.
- Acquired and applied sector knowledge to create effective dialogue with customers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Bachelor of Commerce -
Stani Memorial PG College
Jaipur 03.2014 - 04.2017
Skills
Business administration
Operations management
Negotiation
Business Development
Staff Management
Strategic planning
Business planning
Staff supervision
Sales growth
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 50 staff members.
- Completed the Highest Bulk Deal of 1.25 Cr Gross Market Value
- Achieved ever highest sales 237 vehicle in month of Mar'21
- Achieved ever highest sales 267 vehicle in month of Apr'21
- Reduced the inventory of 1700 vehicles to 150 vehicles with the average ageing of 57 days
- Collaborated with product team to design the new dealer's application for auction bidding platform
- Achieved ever highest buy sell rake 17th Lacs in the month of Apr'21
- Successfully delivered the transactions of Yard Shifting in PAN Rajasthan
- Handling entire process (Retail, Sale and Aftersales) for Rajasthan
- Increased 9% procurement within 1 week of performance
- Handled Team of 15 staff members in sales along with 2 TL's
- Handled Team of 17 staff members in retail along with 3 City Managers
- Handled Team of 18 staff members in operations (Aftersales) along with 12 Off Role People
- Helped to Increase the NPS (Net Promoter Score) with 57% in Retail business
- Helped to Increase the NPS (Net Promoter Score) with 72% in Sales business
Timeline
Assistant Manager
Cardekho (Gaadi Store)
02.2021 - Current
Dealer Relationship Manager
OLX Autos
11.2019 - 10.2020
Bachelor of Commerce -
Stani Memorial PG College
03.2014 - 04.2017