Aayush J Srivastava
Store Manager
Lucknow
Summary
To professionally associate me with esteemed organization where there is an apt opportunity to contribute and update my knowledge in the field of research and strive hard for organization and personal growth. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Store Manager
High Street Essentials Pvt. ltd.
Lucknow
5 2022 - Current
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Manage inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Complete point of sale opening and closing procedures.
- Maximize sales and minimize shrinkage through excellent customer service and adherence to standard practices.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Assesse local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Implement business strategies, increasing revenue, and effectively targeting new markets.
- Supervise creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Conduct regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Hub Manager
Grofers India Pvt. Ltd.
New Delhi
01.2022 - 03.2022
- Taking care of Last Mile operations and warehouse operations
- Achieving all tasks with taking care of all COVID norms
- Meeting monthly targets in all segments Online & Offline
- Maintaining 0% ODR with 100% OTD also with 100% picking on time with team of 65 members
- Resolved customer complaints regarding worker performance or services rendered.
- Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
- Streamlined hub operations by implementing efficient processes and procedures.
- Implemented new inventory management system to maintain optimal stock levels and minimize waste.
- Cultivated a positive work environment by fostering open communication, addressing employee concerns proactively, and promoting teamwork across all departments.
- Conducted regular safety audits to ensure adherence to regulatory requirements and maintain a safe working environment.
- Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem.
Store Manager
Future Retail Pvt. Ltd
Lucknow
01.2019 - 12.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Experience of working in detail retail format (Apps, GM, FMCG)
- Experienced of work in SAP, e-Sanchayan, retailxl..
- Experienced of working in all formats small or Big 3000sq/ft to 10,000sq/ft.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed and implemented successful staff incentive programs to motivate employees.
Team Leader
Future Retail Pvt. Ltd
Prayagraj
09.2017 - 01.2019
- Maintaining Floor VM as per company Norms
- Daly GC (Global Count) to control shrinkage, size wise
- Maintaining Back Store According to style wise, Color wise to increase sale
- Monthly PI (perpetual inventory) Similar to Stock Takes
- Experience in Stock takes, Experience in EOSS-SS13, DSR (Daily Sale Report) ¥
- Intra store Transfer, MRTV, Weekly Snaps (PPT), Hold in Warehouse
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Optimized resource allocation to maximize overall team output while minimizing costs.
Senior Fashion Consultant
Landmark Group- Lifestyle International Pvt. Ltd
Chennai
04.2013 - 12.2014
- RMS (Retail Merchandising Software) For Barcode Printing Request Etc
- Ramco Software for Update Attendance of Staff
- Managing all Staff (Including LS Staff + Brand Staff).
- Resolved customer complaints regarding worker performance or services rendered.
- Trained workers in proper operational procedures and functions and explained company policies.
- Monitored inventory of supplies, managed budget and requisitioned supplies, equipment and services.
- Analyzed and recorded personnel and operational data and wrote activity reports.
- Experienced of Taking care of 84 Brands (Including Pvt
- Label Exclusive
- Brand)
- Maintaining Floor VM as per company Norms
- Daly GC (Global Count) to control shrinkage, size wise
- Maintaining Back Store According to style wise, Color wise to increase sale
- Monthly PI (perpetual inventory) Similar to Stock Takes
- Experience in Stock takes, Experience in EOSS-SS13, DSR (Daily Sale Report) ¥
- Intra store Transfer, MRTV, Weekly Snaps (PPT), Hold in Warehouse
- Pushing Staffs to do sale, Motivating Staffs to increase sale.
- Developed long-lasting client relationships through exceptional communication and understanding of individual needs.
- Mentored junior consultants, fostering professional growth and enhancing team performance.
- Increased customer satisfaction by providing personalized fashion advice and outfit recommendations.
- Organized successful in-store events to showcase new collections and drive customer engagement.
- Merchandised store inventory in seasonal and brand displays.
Education
MBA - Retail Management
Lucknow University
Bachelor of Science - Designing
FDDI
Intermediate - Science
Kendriya Vidyalaya
High School - Science
Kendriya Vidyalaya
Skills
Last Mile Operations/ Online Operations
Loss Prevention/ Inventory Management
Stakeholders Management
Warehouse Operations/ Logistics Management
Fashion/ FMCG Operations
Customer Service Management/ Sales Strategies
Oracle/ SAP Software/ SAP operations
Customer Service Management
Team Development
Store Merchandising
Cash Management
Store displays
Team Building and Leadership
Training and mentoring
Relationship building and management
Accomplishments
- Uncovered and eliminated security issues, reducing shrinkage.
- Exceeded monthly store sales goals 7 months in a row.
- Managed a store that exceeded company expectations in every category during the 2021 quarter.
Timeline
Hub Manager
Grofers India Pvt. Ltd.
01.2022 - 03.2022
Store Manager
Future Retail Pvt. Ltd
01.2019 - 12.2021
Team Leader
Future Retail Pvt. Ltd
09.2017 - 01.2019
Senior Fashion Consultant
Landmark Group- Lifestyle International Pvt. Ltd
04.2013 - 12.2014
Store Manager
High Street Essentials Pvt. ltd.
5 2022 - Current
MBA - Retail Management
Lucknow University
Bachelor of Science - Designing
FDDI
Intermediate - Science
Kendriya Vidyalaya
High School - Science
Kendriya Vidyalaya