Summary
Overview
Work History
Education
Skills
Ultimate Goal
Personal Belief
Long Term Goals
Hobbies And Activities
Personal Information
Timeline
Hi, I’m

AbbasAli Saboowala

Assistant Manager
Mumbai,MH
AbbasAli Saboowala

Summary

Seeking managerial assignments in Customer Experience, Service Delivery Management, Process Enhancements and Simplification in Hospitality Industry.

A dynamic professional with a rich experience in Customer Service Delivery & project management: Successfully lead a team of 08 people for House Keeping management, Roster management, Training and Managing Front Desk process by enhancing productivity with quality delivery. Ultimate Goal - To Continuously Grow in the field of Customer Experience Management and excel in Customer Satisfaction. Personal Belief - I Don't believe in only Customer Satisfaction! I believe in Customer Delight!!

Overview

14
years of professional experience

Work History

WaferWale ChaCha

Assistant Manager
01.2024 - 07.2025

Job overview

  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.

RAJAN FOODS AND BEVERAGES PVT LTD

Assistant Manager
01.2022 - 01.2024

Job overview

  • Managing the team for marketing and branding of the business.
  • Monitoring all financial transactions.
  • Negotiating on the Purchase Prices.
  • Keeping a check on Quality of product.

Rajan Tube & Poles Mfg Co

Public Relations Officer
01.2018 - 01.2022

Job overview

  • Hiring Staffs based on the requirement from the HR Dept for various fields like Welders, Foreman, Helpers and Housekeeping.
  • Managing Roster and scheduling staffs based on production Requirements from the Production Team.
  • Managing employer staff grievances with utmost smartness and Positivity.
  • Conducting Yearly Appraisals and determining the Pay Packages based on company guidelines and skills possessed by the Staffs of the Factory Division.

Shoe Mall

Cashier & Sales Person
01.2012 - 01.2018

Job overview

  • Stock Taking and Controlling inflow of Stocks based on various sizes.
  • Keeping a check on the Fashion Trends to determine the Variety.
  • Communicating with suppliers across India and Ordering Materials.
  • Negotiating on the Purchase Prices.
  • Handling Foreign / International Clients for Sales.
  • Managing 6 Personnel Staffs for Various Day to Day Duties of the Store.

Education

Rizvi College of Management Studies

SYBAF from Accounting and Finance
01.2012

University Overview

Under Graduation
01.2008

University Overview

SSC
01.2006

University Overview

Skills

  • Dedicated
  • Multi Tasker
  • Customer relationship management (CRM)
  • Problem-solving
  • Team leadership
  • Time management
  • Team collaboration
  • Operations management
  • Team building
  • Team motivation
  • Sales reporting
  • Customer relations
  • Money handling
  • Workload management
  • Sales growth
  • Cost control
  • Business development

Ultimate Goal

Ultimate Goal
To Continuously Grow in the field of Customer Experience Management and excel in Customer Satisfaction.

Personal Belief

Personal Belief
I Don't believe in only Customer Satisfaction! I believe in Customer Delight

Long Term Goals

Long Term Goals
  • Good Convincing Powers
  • Honest and Loyal
  • • Becoming an industry expert
  • • Gaining Leadership experience
  • • Building a great professional network.
  • • Focus on providing excellent customer service and building long term relationships to drive customer Loyalty.

Hobbies And Activities

Hobbies And Activities
  • Music
  • Travelling

Personal Information

Personal Information
  • Age: 35
  • Date of Birth: 07/13/90

Timeline

Assistant Manager
WaferWale ChaCha
01.2024 - 07.2025
Assistant Manager
RAJAN FOODS AND BEVERAGES PVT LTD
01.2022 - 01.2024
Public Relations Officer
Rajan Tube & Poles Mfg Co
01.2018 - 01.2022
Cashier & Sales Person
Shoe Mall
01.2012 - 01.2018
Rizvi College of Management Studies
SYBAF from Accounting and Finance
Under Graduation
SSC

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AbbasAli SaboowalaAssistant Manager