Summary
Work History
Education
Skills
Languages
Timeline
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Abdelrahman Mohamed

Crown Point

Summary

Versatile professional with a track record of mentoring new hires at Amazon, enhancing safety by reducing accident rates, and elevating customer satisfaction in the automotive and hospitality sectors. Excelled in driver assessment and active listening, demonstrating exceptional team leadership and problem-solving skills. Proven ability to manage multiple priorities with a focus on achievement and efficiency.

Work History

Delivery Driver Trainer

Amazon
  • Served as a mentor for new hires, offering guidance and support throughout their onboarding process and providing valuable insights into company culture and expectations.
  • Reduced accident rates by providing thorough instruction in defensive driving techniques and vehicle maintenance best practices.
  • Managed scheduling for training sessions to accommodate driver availability, ensuring all necessary resources were in place to facilitate seamless instruction experiences.
  • Leveraged technology to deliver engaging and interactive virtual training sessions, ensuring all drivers received consistent instruction regardless of location.

Restaurant Manager

Aladdin Pita
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Car Consultant

Hobart Auto Sales
  • Developed strong relationships with clients and gained trust of key advisors.
  • Conducted comprehensive market research to stay informed about industry trends and maintain expertise in automotive technology advancements.
  • Improved client experience by offering personalized follow-up support after purchase, ensuring ongoing satisfaction with their vehicles.
  • Served as a knowledgeable resource for peers seeking guidance on industry trends, emerging technologies, and best practices in car sales.
  • Utilized strong organization skills to manage multiple clients simultaneously while maintaining exceptional levels of service and attention to detail.

Education

Bachelor Of Hospitality And Tourism Management - Basic

King Marriott Academy
Alexandria Egypt
05.2008

Skills

  • Driver assessment
  • Patience and tolerance
  • Active listening
  • Team leadership qualities
  • Managing customer needs
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Excellent communication

Languages

Arabic
Full Professional
English
Full Professional
Spanish
Limited Working
French
Limited Working

Timeline

Delivery Driver Trainer

Amazon

Restaurant Manager

Aladdin Pita

Car Consultant

Hobart Auto Sales

Bachelor Of Hospitality And Tourism Management - Basic

King Marriott Academy

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Abdelrahman Mohamed