ABDUL AZIZ
Store Incharge
Bengaluru
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Store Manager
DavaIndia Generic Pharmacy
Bengaluru
12.2023 - Current
- Trained pharmacy interns and newly hired pharmacy technicians.
- Supervised team of Number front desk agents and helped to resolve issues arising during shifts.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Communicated with patients, ensuring that medical information was kept private.
Store Incharge
Lucky Generico
Mumbai
10.2017 - 09.2023
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Senior Pharmacist
Noble Plus Pharmacy and Skin Care
Mumbai
04.2015 - 12.2018
- Established strong policies governing pharmacy operations.
- Coached staff on how to properly dispense medications, fill orders and serve customers.
- Counseled patients on proper use of medication and potential drug interactions.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Supervised and coached team of pharmacy technicians and trainees.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Pharmacist cum Purchaser
Noble Chemist
Mumbai
01.2011 - 03.2015
- Responsible for purchasing products and orders placed by the customers
- Responsible to return expired products every 2 months.
- Purchased new products and oversaw inventory stocking and availability.
- Performed monthly reconciliation of open purchasing orders.
- Used Software to authorize and monitor purchase orders and consumables.
- Generated reports, documents and analysis in Software for senior management review and approval.
- Contacted location managers and department supervisors to assess requirements.
Pharmacist
Galaxy Medical And General Store
Mumbai
11.2007 - 12.2010
- Working under a senior pharmacist
- Learning prescription handling from my senior colleagues
- Maintained proper sales bill
- Maintained H1 drugs file
- Maintaining purchased bills.
- Used pharmacy software to enter prescription and insurance information.
- Counseled patients regarding proper intake of medications.
- Advised patients on medication side effects and contraindications and explained proper administration.
Education
Diploma in Pharmacy - Pharmacist
K.C.T College of Pharmacy
Kalaburagi, Karnataka 10.2004 - 05.2006
H.S.C in Physics/Chemistry/Biology - Science Education
Maharashtra College of Arts, Science & Commerce
Mumbai, Maharashtra 01.2003 - 04.2004
S.S.C in Urdu/Hindi/English - undefined
Ismail Beg Mohammed High School
Mumbai, Maharashtra 01.2001 - 04.2002
Skills
Customer ServiceTime ManagementProblem SolvingPharmacy Software and Systems
Relationship building and management
Team leadership and coaching
Relationship building and management
Maximizing profitability
Customer Relations
Opening and closing procedures
Staff training and development
Bank deposit procedures
Store displays
Staff Management
Strategic thinker
Certification
Karnataka State Pharmacy Council
Additional Information
I am excited about the opportunity to contribute my expertise and dedication and am eager to discuss how my skills align with your organization's goals and vision.
Personal Information
- Eligible To Work In:Gulf and Europe
- Date of Birth: 03/01/1986
Timeline
Store Manager
DavaIndia Generic Pharmacy
12.2023 - Current
Store Incharge
Lucky Generico
10.2017 - 09.2023
Senior Pharmacist
Noble Plus Pharmacy and Skin Care
04.2015 - 12.2018
Pharmacist cum Purchaser
Noble Chemist
01.2011 - 03.2015
Pharmacist
Galaxy Medical And General Store
11.2007 - 12.2010
Diploma in Pharmacy - Pharmacist
K.C.T College of Pharmacy
10.2004 - 05.2006
H.S.C in Physics/Chemistry/Biology - Science Education
Maharashtra College of Arts, Science & Commerce
01.2003 - 04.2004
S.S.C in Urdu/Hindi/English - undefined
Ismail Beg Mohammed High School
01.2001 - 04.2002